System Requirements
Minimum system requirements
for running VoiceGuide are:
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version 7:
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Win 2003 SP1, Win XP
SP2
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.NET 3.0, .NET 2.0
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Pentium 1GHz with 1GB
RAM
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version 6:
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Windows 2000/2003/XP
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Pentium 1GHz with 512MB
RAM
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version 5:
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Windows
95/98/ME/2000/2003/XP
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Pentium 400MHz with 256MB
RAM
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It's usually good idea to ensure
that the latest Windows updates have been installed on your machine
before using VoiceGuide. Windows updates can be found at: www.windowsupdate.com. Please read the
Release notes of any of the hardware devices used to check what
versions of Windows and Service Packs they support.
Hardware Requirements
VoiceGuide can be used with:
Telephony
cards
For a professional sounding system we recommend using a telephony
card. Telephony cards have very good sound quality and
reliably detect user key presses and end of call. There is a number
of manufacturers of telephony cards : Dialogic, Natural
Microsystems, Brooktrout, AI-Logix.
We recommend using Dialogic cards with VoiceGuide - they are the
market leader and offer analog cards for use with normal telephone
lines (eg: D/4PCI), as well as cards for T1 and E1 based
services.
Please see: Installing on Dialogic
Systems.
CAPI (ISDN)
cards
Any card
supporting CAPI can be used as well. These cards will allow
VoiceGuide to be used on BRI ISDN lines (2 channel 128Kbs) and PRI
(24 channel T1 or 30 channel E1) ISDN lines. There are many
manufacturers of CAPI cards, best known are AVM (Fritz!Card) and Eicon.
Please see: Installing on CAPI / ISDN Systems.
Voice
Modems
Many modems can
support "Voice" functionality, but most of them do not support it
well, with poor sound quality and unreliable detection of caller's
key presses. Still they can be used with VoiceGuide - many people
use them for "proof-of-concept" before purchasing a Dialogic
card.
Please see: Installing on Voice Modem Systems.
Other Telephony Devices
There are a number of other telephony devices which can be used
with VoiceGuide - please see the "Recommended Hardware" section of
www.VoiceGuide.com