Contents

VoiceGuide Help
1. Introduction
Welcome To VoiceGuide
Which version to use
2. System Configuration
System Requirements
Installing v7.x - Dialogic
Installing v7.x - VoIP / HMP
Installing v6.x - Dialogic
Installing v5.x - Voice Modems
Installing v5.x - CAPI compatible cards
Installing v5.x - Dialogic
Installing v5.x - Dialogic Wave Drivers
Text To Speech
Call Transfers and Conferencing
ODBC Data Sources
End of Call Detection
Distinctive Ring Detection
T1/E1 ISDN Configuration
T1/E1 RobbedBit/CAS/R2 Configuration
VoIP Line Registration
Command Line Options
Registering VoiceGuide
Unique System Identifier
3. Script Design
Introduction
Graphical Design Environment
Module Types
Paths
Result Variables
Call Start
Call Finish
Multilanguage Systems
Protected Scripts
Sound files
Testing Scripts
4. Modules Reference
Play
Record
Get Numbers
Say Numbers
Transfer Call
Send Phone Message
Send Pager Message
Send Email
Database Query
Run Program
Time Switch
Evaluate Expression
Run VB Script
Send DDE Command
Hangup Call
5. Voicemail
Introduction
Voicemail System Manager
Voicemail Menus
Message Lamps
6. Outbound Dialing
Loading Numbers to Call
Detect Call Answer
Predictive Dialers
External OutDialQue Source (v7)
External OutDialQue Source (v6)
7. Speech Recognition
Introduction
Grammars
Install LumenVox
8. Logs
Script Logs
Call Detail Records (CDRs)
9. ActiveX / COM Interface
Admin_TraceLogAdd
Dialer_MakeCall
Dialer_OutDialQueAdd
Bridge_Connect
Bridge_Disconnect
Line_Hangup
Line_Pickup
Play_Start
Play_Stop
Record_Stop
Record_Start
Record_2Lines_Start
Run_ResultReturn
RvGet
RvGet_All
RvGet_AllXml
RvSet
RvSet_RvList
Script_Gosub
Script_Goto
Script_Return
Serial_Tx
Vm_Event
Vm_VmbConfig_Get
Vm_VmbConfig_Set
10. PBX Integration (CTI)
Inband Signaling
Ericsson MD110 Voicemail Interface
Legal Information
Copyright & Disclaimer

 
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Send Pager Message

This module will queue a pager message to be sent. Messages can be set to numeric pagers only at this stage.

VG  Dialer option must be enabled to allow VoiceGuide to perform any outbound dialing and pager message delivery. 

The pager message will be sent as soon as VoiceGuide has a line available to make a call on. When sending the message VoiceGuide will dial the Telephone number specified, and then will start dialing the digits specified in the Message text box.

VoiceGuide will pause for a couple of seconds after dialing the telephone number and before dialing the message. If this pause is not long enough, extra wait time can be specified by tying commas at the beginning of the message. The example in the captured screen above has two commas.

The length of a pause generated by each comma differs from system to system and its best to determine by trial and error the number of commas to use in order to have reliable pager message delivery from your VoiceGuide system to your pager provider.

Also in the example above a Result Variablewas used in the message. This shows how data entered by the caller in one part of the script can be sent as part of a pager message.

Lines Used

If the outbound call may only be made on particular phone lines then these lines should be listed here. Lines should be specified as a comma delimited list of "LineIDs" (eg: 6,7,8) or of the Dialogic line identifiers (eg: dxxxB1C2,dxxxB1C3). If any of the lines are allowed to to be used then this setting should be left blank.

Paths

The 'Success' path is taken if the call to the pager was scheduled. If for any reason the call could not be scheduled, the 'Fail' path will be taken.

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