Unique System Identifier (Unique ID)

When registering VoiceGuide the user must supply a VoiceGuide generated "Unique System Identifier" (Unique ID). This Unique ID is used when generating the license key and the license key will only be valid on a system on which VoiceGuide generates this Unique ID.

The Unique ID can be based on:

• Dialogic card
• Network (Ethernet) adapter
• Hard Disk

Systems which have more then one network or Dialogic cards will have a number of Unique IDs and any one of them can be used.

VoiceGuide v7

To find out the Unique ID for your system go Start -> Program Files -> VoiceGuide menu and start the License Manager, which will display the Unique ID. The Dialogic service must be started before starting the License Manager in order for the Unique ID to show.

VoiceGuide v6 and v5

To find out the Unique ID for your system go to the Help menu and select 'Register VoiceGuide' option:

The registration screen will then appear with the various Unique IDs showing:

5 digit Unique IDs beginning with a letter 'M' are linked to the Network Card.
5 digit Unique IDs beginning with a letter 'H' are linked to the Hard Disk.
8 digit Unique IDs are linked to the Dialogic card.

In the example screenshot above three Unique IDs are shown on the registration screen M0932, MBD56 and FD060112. The first two USIs are based on network cards in the system and the third one is based on the Dialogic card in the system.

The cards/disk effectively act as a hardware 'dongle'. Moving the card/disk to a new system allows the registered version of VoiceGuide to be moved to the new system.

For systems which use a Dialogic card it makes most sense to link the license to the Dialogic card. This will allow the issued VoiceGuide license to be used in whatever system holds this Dialogic card.

For systems which do not use a Dialogic card and where the ability to easily move the license from one machine to another is required it's a good idea to use a USB to Ethernet Network adaptor - moving that USB adaptor from one system to another will allow easy moving of the license from one system to another.

If the system does not contain a Dialogic card or a Network Card, then the Unique ID is based on the system's Hard Disk serial number. In these situations the hard disk can be moved between different systems without the need to change the registration code.

In situations where license is linked to the Network card which cannot be moved to a new system a new registration code will be issued. Please contact sales@voiceguide.com for a new license code.

NB: There are no letters 'O' in any of the Unique IDs - if it looks like a zero then it is a zero..