Contents

VoiceGuide Help
1. Introduction
Welcome To VoiceGuide
Which version to use
2. System Configuration
System Requirements
Installing v7.x - Dialogic
Installing v7.x - VoIP / HMP
Installing v6.x - Dialogic
Installing v5.x - Voice Modems
Installing v5.x - CAPI compatible cards
Installing v5.x - Dialogic
Installing v5.x - Dialogic Wave Drivers
Text To Speech
Call Transfers and Conferencing
ODBC Data Sources
End of Call Detection
Distinctive Ring Detection
T1/E1 ISDN Configuration
T1/E1 RobbedBit/CAS/R2 Configuration
VoIP Line Registration
Command Line Options
Registering VoiceGuide
Unique System Identifier
3. Script Design
Introduction
Graphical Design Environment
Module Types
Paths
Result Variables
Call Start
Call Finish
Multilanguage Systems
Protected Scripts
Sound files
Testing Scripts
4. Modules Reference
Play
Record
Get Numbers
Say Numbers
Transfer Call
Send Phone Message
Send Pager Message
Send Email
Database Query
Run Program
Time Switch
Evaluate Expression
Run VB Script
Send DDE Command
Hangup Call
5. Fax
Introduction
6. Voicemail
Introduction
Voicemail System Manager
Voicemail Menus
Message Lamps
7. Outbound Dialing
Loading Numbers to Call
Detect Call Answer
Outbound VoIP calls
Predictive Dialers
External Database Source (v7)
8. Speech Recognition
Introduction
Grammars
Install LumenVox
9. Logs
Script Logs
Call Detail Records (CDRs)
10. ActiveX / COM Interface
Admin_TraceLogAdd
Dialer_MakeCall
Dialer_OutDialQueAdd
Bridge_Connect
Bridge_Disconnect
Line_Hangup
Line_Pickup
Play_Start
Play_Stop
Record_Stop
Record_Start
Record_2Lines_Start
Run_ResultReturn
RvGet
RvGet_All
RvGet_AllXml
RvSet
RvSet_RvList
Script_Gosub
Script_Goto
Script_Return
Serial_Tx
Vm_Event
Vm_VmbConfig_Get
Vm_VmbConfig_Set
11. PBX Integration (CTI)
Inband Signaling
Ericsson MD110 Voicemail Interface
Legal Information
Copyright & Disclaimer

 
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Copyright, Legal Stuff & Disclaimer

VoiceGuide™ is Copyrighted © 1996-2009 by Katalina Technologies.

VoiceGuide is a Registered Trademark owned by Katalina Technologies.

The software is provided “AS IS” without warranty of any kind, whether express or implied, including, without limitation, warranties of merchantability or fitness for a particular purpose. The use of this software is entirely at the users own risk, and under the users own responsibility. Katalina Technologies shall have no liability to customer or any third party for any claim, loss or damage of any kind whether direct or indirect, including but not limited to lost profits, punitive, incidental, consequential or special damages, arising out of or in connection with the use or performance of the software and accompanying documentation.

An unlicensed evaluation copy of VoiceGuide may be used for evaluation purposes only. This covers every application component of VoiceGuide including but not limited to VoiceGuide Script Designer, VoiceGuide Voicemail Manager and VoiceGuide Dialer.

No part of the VoiceGuide distribution package may be modified or distributed separately without express permission of Katalina Technologies.

Parties found breaching above conditions will be prosecuted to the maximum extent possible under the law.

 

 

 

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