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Graphical Design EnvironmentVoiceGuide's Graphical Script Design tool allows you to to intuitively lay out the Interactive Voice Response system. An example below shows a simple script being edited.
Adding new modulesThe toolbar on the right hand side is used to select what modules to add to the script. To add a module select the module type to add, and then click on the script's workspace. To stop adding modules select the 'arrow' button. Deleting modulesSelect the
module to delete and press the Creating paths between modulesSelect the start module and press the 'Properties' button located in the top left hand corner of the module. This will bring up the module's Properties pages. Select the Paths tab. For more instructions on creating paths please click here. Running scriptsIf the edited script is currently used by VoiceGuide then just saving the script will result in VoiceGuide using the new version of the script for any new calls arriving on the lines on which that script is active. |
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