Telephony Cards

NOTE: For VoIP systems only VoIP drivers are used. No cards are required for VoIP systems.
Physical hardware cards are only used when deploying Analog or T1 or E1 based systems.

 

Dialogic cards

All current model Dialogic cards can be used with VoiceGuide v7.

Cards used for analog lines (normal telephone lines) :

D/4PCI* series D/41JCT D/120JCT DMV160LP
D/42JCT D/82JCT VFX/41JCT-LS

Cards used for digital T1 and E1 trunks :

D/240JCT D/300JCT D/480JCT D/600JCT

The discontinued DMV cards can also be used for digital T1 and E1 trunks :

DMV480A-2T1 DMV600A-2E1
DMV960-4T1 DMV1200-4E1
DMV960A-4T1 DMV1200A-4E1
DMV600BTEP DMV1200BTEP

Older model Dialogic cards that can still be purchased second hand on Ebay etc. can still be used with VoiceGuide v6.

D/41ESC D/160SC-LS D/41E D/42NE2
ProLine/2V D/21D D/41D Dialog/4
D/21H D/41H D/41EPCI VFX/40 series

 

Which Dialogic card should be used:

Good entry-level cards are the 4 port D/4PCI* series cards (D4PCIUFW, D4PCIUFEQ, D4PCIU4SW, D4PCIU4SEQ, etc). 4 analog phone lines/extensions can be attached to these cards allowing the system to handle 4 simultaneous calls.

Other popular cards for analog lines are the D/120JCT which can handle 12 analog lines/extensions and DMV160LP which can handle 16 analog lines/extensions.

If digital T1 or E1 trunks are used then the cards to look at would be the D/240JCT which handles a T1 connection or a D/300JCT which is used for E1 connections. The D/480JCT, D/600JCT and DMV series cards handle multiple T1 and E1 trunks.
Each T1 trunk can carry 24 telephone calls, and each E1 trunk can carry 30 telephone calls. Please contact sales@VoiceGuide.com for more information regarding Dialogic card selection and pricing.

 

CAPI Cards

Can be used with BRI ISDN lines and T1/E1 ISDN lines. VoiceGuide v5 can be used with any ISDN BRI (2 channel 128Kbs) and ISDN PRI (24 channel T1 or 30 channel E1) cards that supports CAPI. eg:

  AVM (Fritz!Card, B1, C2, C4, T1, Fritz!GSM, etc)

  Please also see: Installing on CAPI / ISDN Systems.

 

Other Telephony Cards/Devices

 

CallUrl Voice 2/4 LV+ 2- and 4-Port Analog Interface Voice Board
The Voice 2/4LV+ provides two/four telephone line interface circuits for direct connection to analog loop start lines. Up to 4 Voice boards can be installed in a single PC chassis enabling port expansion up to 16 ports per system. This card support a TAPI/WAVE interface. Can be used with VoiceGuide v5.
   Data Sheet

 

 

CallUrl Voice 8LV 8-Port Analog Interface Voice Board
The Voice 4/8LV provides four/eight telephone line interface circuits for direct connection to analog loop start lines. Multiple Voice boards can be installed in a single PC chassis enabling port expansion up to 80 ports per system. This card support a TAPI/WAVE interface. Can be used with VoiceGuide v5.
   Data Sheet

 

 

Way2Call's Hi-Phone DeskTop 1-Line Analog Device
This one line device supports a TAPI/WAVE interface and has good quality playback and recording, together with good DTMF tone detection (priced at around US$300). Can be used with VoiceGuide v5.

 

 

Donjin JCT boards Analog and Digital Voice Boards
Donjin makes analog and digital cards which have similar capabilities to the Dialogic cards. They are configured in a similar way to Dialogic cards. Donjin JCT cards can be used with VoiceGuide v7.

 

System Requirements

System requirements for running VoiceGuide are:

VoiceGuide v7:
Win2012, Win2008, Win10, Win8, Win7, Vista, Win2003_SP2, WinXP_SP3
.NET 4.0
Pentium 1GHz with 2GB RAM, or as per Windows min requirements
 
VoiceGuide v6:
Win2012, Win2008, Win10, Win8, Win7, Win2003, Win2000, WinXP
Pentium 1GHz with 1GB RAM, or as per Windows min requirements
 
VoiceGuide v5:
Win2003, Win2000, WinXP, WinME, Win98, Win95
Pentium 400MHz with 256MB RAM, or as per Windows min requirements