Contents

VoiceGuide Help
1. Introduction
Welcome To VoiceGuide
Which version to use
2. System Configuration
System Requirements
Installing v7.x - Dialogic
Installing v7.x - VoIP / HMP
Installing v6.x - Dialogic
Installing v5.x - Voice Modems
Installing v5.x - CAPI compatible cards
Installing v5.x - Dialogic
Installing v5.x - Dialogic Wave Drivers
Text To Speech
Call Transfers and Conferencing
ODBC Data Sources
End of Call Detection
Distinctive Ring Detection
T1/E1 ISDN Configuration
T1/E1 RobbedBit/CAS/R2 Configuration
VoIP Line Registration
Command Line Options
Registering VoiceGuide
Unique System Identifier
3. Script Design
Introduction
Graphical Design Environment
Module Types
Paths
Result Variables
Call Start
Call Finish
Multilanguage Systems
Protected Scripts
Sound files
Testing Scripts
4. Modules Reference
Play
Record
Get Numbers
Say Numbers
Transfer Call
Send Phone Message
Send Pager Message
Send Email
Database Query
Run Program
Time Switch
Evaluate Expression
Run VB Script
Send DDE Command
Hangup Call
5. Voicemail
Introduction
Voicemail System Manager
Voicemail Menus
Message Lamps
6. Outbound Dialing
Loading Numbers to Call
Detect Call Answer
Predictive Dialers
External OutDialQue Source (v7)
External OutDialQue Source (v6)
7. Speech Recognition
Introduction
Grammars
Install LumenVox
8. Logs
Script Logs
Call Detail Records (CDRs)
9. ActiveX / COM Interface
Admin_TraceLogAdd
Dialer_MakeCall
Dialer_OutDialQueAdd
Bridge_Connect
Bridge_Disconnect
Line_Hangup
Line_Pickup
Play_Start
Play_Stop
Record_Stop
Record_Start
Record_2Lines_Start
Run_ResultReturn
RvGet
RvGet_All
RvGet_AllXml
RvSet
RvSet_RvList
Script_Gosub
Script_Goto
Script_Return
Serial_Tx
Vm_Event
Vm_VmbConfig_Get
Vm_VmbConfig_Set
10. PBX Integration (CTI)
Inband Signaling
Ericsson MD110 Voicemail Interface
Legal Information
Copyright & Disclaimer

 
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VoiceGuide Online Help
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Configuring Text to Speech

Only the Trial and Enterprise versions of VoiceGuide can do Text to Speech (TTS). The Personal and Professional versions of VoiceGuide cannot do TTS. 

Before using the VoiceGuide TTS features, Microsoft SAPI will need to be installed on your system.

The SAPI engine can be downloaded from:

http://download.microsoft.com/download/speechSDK/SDK/5.1/WXP/EN-US/speechsdk51.exe

Please refer to Microsoft's installation guide on installing the SAPI engine on your system. SAPI expects a sound card to be installed on the system. Please ensure a sound card is installed on the system and its drivers configured prior to installing Microsoft SAPI. SAPI does require that a Sound card is present in the system in order to operate properly.

To test if the SAPI installation completed correctly use the TTSApp demo program:

Start -> Programs -> Microsoft Speech SDK 5.1 -> Tools -> TTSApp

Then select the TTS engine and press the "Save to .wav" button. If the .WAV file was created and you can play it back using a sound file player then the SAPI installation has completed successfully.

 

Microsoft SAPI installs a few basic demonstration TTS engines as part its install. The quality of voice produced by the Microsoft TTS engines is very poor. To obtain better quality sound 3rd party TTS engines need to be purchased.

Please see VoiceGuide Downloads WWW page for a listing of alternative TTS engines, and contact sales@voiceguide.com to discuss which TTS engine would best suit your requirements.

After the 3rd party TTS Engines are installed you must select which TTS engine you would like to be used by VoiceGuide.

 

 

VoiceGuide v7

The default TTS voice is set in VG.INI, section [SAPI], field TTSEngine. eg:

[SAPI]
TTSEngine=Cepstral David-8kHz

 

VoiceGuide v5 / v6

Default TTS voice can be set using the Speech applet from the Windows Control Panel:

If the Speech applet show above cannot be seen in the Control Panel then it can be found in this location:
C:\Program Files\Common Files\Microsoft Shared\Speech\sapi.cpl

We have received reports that selecting the default TTS engine using the Control Panel's Speech applet does not work on some systems. In these situations we'd recommend moving to VoiceGuide v7. VoiceGuide v7 sets the TTS engine internally (as can be seen in the previous section of this help file page)

 

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