 |
|
||||||||||||||||||
Current VoiceGuide VersionsThe latest version of VoiceGuide is v7. It is suitable for use with Dialogic cards and VoIP lines to handle telephone calls over Analog lines, T1 lines, E1 lines, and VoIP: SIP and H.323. If a telephony card/device other then a Dialogic card or VoIP (SIP/H.323) is selected then the older v5.x of VoiceGuide must be used. We strongly recommend that the Dialogic cards be used when deploying IVR systems. Dialogic are the most common telephony card on the market, have features that are not found in other telephony cards, and are the de-facto standard for IVR systems. The table below lists some of the common devices used in IVR
systems, the telephone lines used with these devices, and the
appropriate VoiceGuide version to use for each scenario:
Installing v7.x for use with Dialogic cards Installing v7.x for use with VoIP lines (SIP or H.323) Installing v7.x for use with Dialogic 'Thin Interface' Cards
Installing v6.x for use with Dialogic cards
Installing v5.x for use with Voice Modems Installing v5.x for use with CAPI compatible cards Installing v5.x for use with Dialogic cards (see also: Installing Dialogic Wave drivers ) Installing v5.x for use with other TAPI devices
|