Call Detail
Records (CDRs)
VoiceGuide v7
will store a log of all the calls which arrived or were made by the
system.
The CDR logs
are automatically saved in VoiceGuide's \cdr\ subdirectory, and are
also saved in a database. There is also an option to save the CDR
data to a Syslog.
The call
information is stored in the following CDR format:
- account: An account code
designation (string)
- src: Caller*ID number
(string)
- dst: Destination extension
(string)
- dcontext: Destination
context/submenu (string)
- clid: Caller*ID with text
(string)
- channel: Channel used
(string)
- dstchannel: Destination
channel if appropriate (string)
- lastapp: Last application
if appropriate (string)
- lastdata: Last application
data (arguments) (string)
- start: Start of call
(date/time)
- answer: Answer of call
(date/time)
- hangup: End of call
(date/time)
- duration: Total time in
system, in seconds (integer)
- billsec: Total time call
is up, in seconds (integer)
- disposition: What happened
to the call: ANSWERED, NO ANSWER, BUSY (string)
- amaflags: Billing flags
(string)
