 |
|
||||||||||||||||||
Introducing ScriptingTo specify what the system is to do when it gets an incoming call you have to create a Script. This is easy using VoiceGuide's Graphical Script Design Environment. For example, to play a sound file, and then play a different file depending on which key the customer has pressed the script would look like this:
The modules above all play different sound files. There are other modules which do other things - ask for caller's input, record sound files, act as voicemail boxes, query databases, speak amounts and dates back to the caller, run other programs, and more. To create a system which you need is as simple as dropping the modules which do the actions that you need on the screen and then specifying which telephone keys the caller has to press to go from one module to another.
|
