Contents

VoiceGuide Help
1. Introduction
Welcome To VoiceGuide
Which version to use
2. System Configuration
System Requirements
Installing v7.x - Dialogic
Installing v7.x - VoIP / HMP
Installing v6.x - Dialogic
Installing v5.x - Voice Modems
Installing v5.x - CAPI compatible cards
Installing v5.x - Dialogic
Installing v5.x - Dialogic Wave Drivers
Text To Speech
Call Transfers and Conferencing
ODBC Data Sources
End of Call Detection
Distinctive Ring Detection
T1/E1 ISDN Configuration
T1/E1 RobbedBit/CAS/R2 Configuration
VoIP Line Registration
Command Line Options
Registering VoiceGuide
Unique System Identifier
3. Script Design
Introduction
Graphical Design Environment
Module Types
Paths
Result Variables
Call Start
Call Finish
Multilanguage Systems
Protected Scripts
Sound files
Testing Scripts
4. Modules Reference
Play
Record
Get Numbers
Say Numbers
Transfer Call
Send Phone Message
Send Pager Message
Send Email
Database Query
Run Program
Time Switch
Evaluate Expression
Run VB Script
Send DDE Command
Hangup Call
5. Voicemail
Introduction
Voicemail System Manager
Voicemail Menus
Message Lamps
6. Outbound Dialing
Loading Numbers to Call
Detect Call Answer
Predictive Dialers
External OutDialQue Source (v7)
External OutDialQue Source (v6)
7. Speech Recognition
Introduction
Grammars
Install LumenVox
8. Logs
Script Logs
Call Detail Records (CDRs)
9. ActiveX / COM Interface
Admin_TraceLogAdd
Dialer_MakeCall
Dialer_OutDialQueAdd
Bridge_Connect
Bridge_Disconnect
Line_Hangup
Line_Pickup
Play_Start
Play_Stop
Record_Stop
Record_Start
Record_2Lines_Start
Run_ResultReturn
RvGet
RvGet_All
RvGet_AllXml
RvSet
RvSet_RvList
Script_Gosub
Script_Goto
Script_Return
Serial_Tx
Vm_Event
Vm_VmbConfig_Get
Vm_VmbConfig_Set
10. PBX Integration (CTI)
Inband Signaling
Ericsson MD110 Voicemail Interface
Legal Information
Copyright & Disclaimer

 
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Command Line Options (v5.x and v6.x only)

VoiceGuide

v7.x of VoiceGuide runs as a Windows Service only. This section only applies to v5.x and v6.x of VoiceGuide.

-icon   : Will minimize the application to the system tray

-hide   : Will hide the main application window

-min    : Will minimize the window to the taskbar

 

Script Designer

The filename of the script to be edited can be passed as a parameter on the command line

 

Starting VoiceGuide as a Windows Service (v5.x and v6.x only)

v7.x of VoiceGuide runs as a Windows Service only. This section only applies to v5.x and v6.x of VoiceGuide.

To start VoiceGuide as a service you can just use any one of the number of tools which can start programs as a Windows Service. eg:

Firedaemon : http://www.firedaemon.com/

SRVANY : http://support.microsoft.com/kb/q137890/  and http://www.iopus.com/guides/srvany.htm

ProgServed : http://www.simplesector.com/ProgServed1_1

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