Speech Recognition

VoiceGuide can use various Speech Recogntion engines to perform Speech-To-Text (STT) in either real-time, or transcribing recorded sound files.

Many Speech Recognition solutions provided by VoiceGuide are no longer Dialogic card or Dialogic HMP based.

Please contact sales@voiceguide.com to discuss your Speech Recognition requirements.

Dialogic HMP Based Systems

On Dialogic HMP Based Systems the license must include the Speech_Integration option in order for Speech Recogntion to be allowed on that channel.

Dialogic Card Based Systems

If using Analog Dialogic cards then a special "CSP Enabled" Firmware file will need to be selected. Go the Dialogic Configuration Manager, bring up the properties page for the analog card and on the Misc tab select the following Firmware file:

D/41JCT : d41jcsp.fwl

D/120JCT : d120csp.fwl

Similarly, when using the Dialogic T1 and E1 cards (JCT or DMV) the "CSP Enabled" Firmware needs to be selected in the Dialogic Configuration Manager. Further changes in dxxx resource specification in Config.xml file also need to be made when using T1 and E1 JCT cards. Please consult support@voiceguide.com when deploying Speech Recognition on T1 or E1 cards.