Unique System Identifier (Unique ID)
The Unique ID is based on either the Dialogic card serial number, or the Network adapters MAC address.
To find out the 'Unique ID' for the system go to Start -> Program Files -> VoiceGuide menu and start the License Manager,
which will display the Unique ID.
The Dialogic service must be started before starting the License Manager in order for the Unique ID to show.
If Dialogic card is used the VoiceGuide v7 license will be linked to the Dialogic card,
and the license will work when that Dialogic card is present in the system.
If moving software to new system then the licensed Dialogic card needs to be moved to new system as well.
For VoIP deployments that do not use a Dialogic card the VoiceGuide v7 license will be linked to the network adapter,
and the license will work when that network adapter is used for VoIP communication.
For VoIP deployments it is recommended that a PCIe network card is used for VoIP communication, and motherboard based network interfaces are disabled.
Using a PCIe network card allows easy moving of the software from one system to another - but just moving that PCIe network card to the new system.
VoiceGuide v6 and v5
To find out the Unique ID for the system go to the Help menu and select 'Register VoiceGuide' option:
The registration screen will then appear with the various Unique IDs showing:
5 digit Unique IDs beginning with a letter 'M' are linked to the Network Card.
5 digit Unique IDs beginning with a letter 'H' are linked to the Hard Disk.
8 digit Unique IDs are linked to the Dialogic card.
In the example screenshot above, three Unique IDs are shown on the registration screen: M0932, MBD56 and FD060112. The first two Unique IDs are based on network cards in the system and the third one is based on the Dialogic card in the system.
For systems which use a Dialogic card it is recommended to link the license to the Dialogic card. This will allow the VoiceGuide license to be used in the new system that Dialogic card is moved to.
For systems which do not use a Dialogic card and where the ability to easily move the license from one machine to another is required it is recommended that a PCIe based network adapter is used (or a 'USB to Ethernet' network adapter). Moving the PCIe adapter to new system will then allow use of the licensed version of the software on the new system.
NB: There are no letters 'O' in any of the Unique IDs - if it looks like a zero then it is a zero.