IVR Software Download

Use the link below to download a fully working evaluation version of VoiceGuide IVR Software
All features of the Enterprise+Dialer license are enabled in this free evaluation version.

 

VoiceGuide v7.6.4
Requires .NET 4.7
.NET 4.7 can be installed on: Win10, Win8.1, Win7 SP1, Win2016, Win2012 R2, Win2008 R2 SP1

VoiceGuide v7.5.21
Requires .NET 4.0

 

On VoIP systems the Dialogic HMP VoIP drivers need to be installed. No hardware cards are needed.
Click here for Installation Instructions for VoIP systems.

VoIP drivers (Dialogic HMP) for VoiceGuide v7
For Windows: 2016, 2012R2, 2008R2, Win10, Win8.1Pro
( Click here for VoIP drivers for Windows: 2003, 2000, WinXP )
 
On Analog and T1 and E1 ISDN systems Dialogic cards are needed to connect to the telephone lines.
Click here for Installation Instructions for Dialogic cards.

Analog/T1/E1 Dialogic Card drivers for VoiceGuide v7
For Windows: 2012R2, 2008R2, 2008, Win10, Win8.1Pro, Win7, Vista
( Click here for card drivers for Windows: 2003, 2000, WinXP )

 
VoiceGuide ACD Agent v7.5 
VoiceGuide ACD Agent Installation Instructions
 
VoiceGuide v6.0.3391
For use with the older and discontinued Dialogic cards.
Use Dialogic SR5.1.1 SP1 or SR5.1.1 FP1 drivers.
Requires .NET 2.0
 
VoiceGuide for TAPI v5.2.5049
For use with TAPI devices: Voice Modems, CAPI BRI cards, etc.
 
VoiceGuide User Guide - WinHelp (.chm)
VoiceGuide User Guide - PDF
 
VoiceGuide Voicemail Menus - PDF

 

Text To Speech (TTS) Engines
Any SAPI based TTS engine can be used by VoiceGuide.
Most TTS engine suppliers provide a SAPI version of their TTS.
Connectors for MRCPv2 and other propriety TTS APIs can be provided.

Professional natural sounding TTS engines can also be purchased direct from VoiceGuide.
Please contact sales@voiceguide.com to discuss your TTS requirements.

 

Speech Recognition Engines
Any MRCPv2 compliant Speech Recognition engine can be used with VoiceGuide.
Please contact sales@voiceguide.com to discuss your Speech Recognition requirements.