More sample scripts are supplied with the VoiceGuide installation, and can be found in the VoiceGuide's \scripts\ subdirectory.
All scripts can be viewed in the VoiceGuide Script Designer, and can be run using the Evaluation version of VoiceGuide v7.
Virtual Agent - Accommodation Booking
Virtual Agent script demonstrating an Accommodation Booking application.Uses Google Cloud Platform's Speech-To-Text, and further Natural Language Processing processing to determine intent.
Please see the README.TXT file in the .ZIP archive for more information.
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| Booking |
Survey - Yes / No
3 sample scripts which use VoiceGuide's internal Speech Recogntion engine to detect 'Yes'/'No' type responses from user.
The 3 scripts demonstrate different approaches to pre-qualifying leads before transferring them to agent.
Please see the README.TXT file in the .ZIP archive for more information.
Survey - Yes / No
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| Student Loan | Car Warranty | 5 Questions |
Messaging / Chat Lines
Please see the README.TXT file in the .ZIP archive for more information.
Message Record and Deliver to Specified Number.
Records a message and forwards it to the telephone number selected by the caller.
(Note: If the telephone number is known then a voicemail box with message forwarding enabled would be more appropriate)
Message Record and Broadcast to List of Numbers.
Records a message and forwards it to a pre-set list of telephone numbers.
Credit Card Payment.
Performs credit card number and expiry date verification.