IVR Software Download

Use the link below to download a fully working evaluation version of VoiceGuide IVR Software
All features of the Enterprise+Dialer license are enabled in this free evaluation version.
 
VoiceGuide v7.7.4
Requires .NET 4.8   EULA

Drivers for VoIP/SIP Systems:

On VoIP systems the Dialogic HMP VoIP drivers need to be installed. No hardware cards are needed.
Click here for Installation Instructions for VoIP systems.

VoIP drivers (Dialogic HMP) - Latest - for Windows: 2022, 2019, 2016 only
VoIP drivers (Dialogic HMP) - Older Version SR_540 - for Windows: 2022, 2019, 2016, 2012, 11, 10
VoIP drivers (Dialogic HMP) for Windows: 2008, 8.1Pro, 7 SP1
 

Drivers for Analog, T1/E1 ISDN Systems:

On Analog and T1 and E1 ISDN systems Dialogic cards are needed to connect to the telephone lines.
Click here for Installation Instructions for Dialogic cards.

Dialogic Card drivers for Windows: 2019, 2016, 2012, 2008
Dialogic Card drivers for Windows 10
Dialogic Card drivers for Windows: 8.1, 7 SP1
 
 

ACD Agent:

VoiceGuide ACD Agent v7.6 
VoiceGuide ACD Agent Installation Instructions
ACD Agent Status Monitor v7.6 
 
 
VoiceGuide for TAPI v5.2.5049
For use with TAPI devices: Voice Modems, CAPI BRI cards, etc.
 
VoiceGuide User Guide - WinHelp (.chm)
VoiceGuide User Guide - PDF
 
VoiceGuide Voicemail Menus - PDF

 

Text-To-Speech (TTS)
Following TTS engine types can be used:
- SAPI
- Google Cloud
- MRCPv2
- some MRCPv1 and native integrations also supported.

More information on configuring TTS engines for use with VoiceGuide can be found here.

Please contact sales@voiceguide.com to discuss your TTS requirements.

 

Speech-To-Text and ASR
Following Speech-To-Text and ASR engine types can be used:
- Google Cloud based Speech-To-Text / ASR
- MRCPv2
- some native integrations also supported.

Please contact sales@voiceguide.com to discuss your Speech Recognition requirements.