Sample IVR Scripts

Number of free sample ready-to-use scripts are provided here to demonstrate some popular real-life IVR system applications.

Around 30 more sample scripts are supplied with the VoiceGuide installation, and can be found in the VoiceGuide \scripts\ subdirectory.

All scripts can be viewed in the VoiceGuide Script Designer and can be run using the evaluation version of VoiceGuide.

To download the file Right click on link and select "Save Target As.."

 

Go directly to Voicemail Box 0001.
After answering the call immediately transfer to the Voicemail Box 0001. Use the Voicemail Manager to configure Voicemail Box 0001 to use the correct welcome message and set the forwarding options.

 

Auto Attendant.
"Press 1 if you know the extension of the person you want to contact or press 2 for Sales, 3 for Service, (...), 0 for Reception or press 9 for Voicemail."

 

Message Record & Deliver to Specified Number.
Records a message and forwards it to the telephone number selected by the caller. (Note: If the telephone number is known then a voicemail box with message forwarding enabled would be more appropriate)

 

Messaging / Chat Lines
Free ready to use Messaging / Chat Line script.
This set of scripts demonstrates how a complex application can be easily created using VoiceGuide.
For deployment instructions please read the README.TXT file which is in the .ZIP archive.

 

Speech Recognition Sample Scripts
Can be used with VoiceGuide v7 if the Speech Recognition engine is installed.
This set of scripts demonstrates simple Yes/No and Digits recognition, but can be easily extended by just changing the SRGS grammars used by the scripts.

 

Credit Card Payment.
Performs credit card number and expiry date verification.

For information on version which can also perform real-time credit card authorization and payment processing with a variety of payment gateways please contact sales@voiceguide.com

 

Prepaid Calling Card system and Prepaid ANI based systems
Ready to use scripts available for both.
For more information please contact sales@voiceguide.com