invoso.com Report post Posted 02/06/2013 07:07 PM How to determine <CallerId> in outbound call option (dialer database)? Typically VG calling to someone and then starting script, but how to determine caller id in each outbound call? Share this post Link to post
SupportTeam Report post Posted 02/07/2013 11:01 AM Are you asking how to determine what was the CallerID that was set on the call from within the script that is running on the outgoing call? That should be accessible using $RV_CIDNUMBER on the outgoing call. If you have problem with this please post the vgEngine trace that captures the outgoing call. (Please .ZIP traces before posting) Share this post Link to post
invoso.com Report post Posted 02/07/2013 07:37 PM How to set up <CallerId> as option in Telephone Number Loader or callque table? I can to set it up in Transfer Call module but in dialer VG making call before starting script. Share this post Link to post
SupportTeam Report post Posted 02/07/2013 11:19 PM In the Telephone number loader the <CallerId> option can be included in the "Options" field See the "Call Options" section of this online help file page: http://www.voiceguide.com/vghelp/source/html/diallistinto.htm It is also shown in the screen capture of the 'Variables' screen/tab on this page: http://www.voiceguide.com/vgDialer.htm Share this post Link to post
