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Simple to use intuitive interface. |
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Automatic detection of a live person answering the call or answering machine using
"Perfect-Voice" recognition (requires Dialogic card). |
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Fully configurable scripting. Client is not locked in to use any pre-programmed templates. The scripts can be tailored
to client's own needs using the intuitive graphical script designer. |
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Easy integration with client's existing databases to allow per-call tailoring of script used and the information delivered. |
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Supports 'Do Not Call' (DNC) list functionality. Works OK with current full USA DNC list. |
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Can specify a range of numbers to call, or poll for and import lists of numbers from other sources. |
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Supports automatic insertion of new call details from external programs/systems using any of a number of database/file/COM/.NET approaches. |
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Can transfer calls to live agents from within the script. Flexible selection of screening and call transfer timing. |
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Multiple telephone line support (up to 300 lines per server). |
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Full control over message delivery scheduling and limiting . |
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All call information stored in a log file or optionally stored in any database or text/xml file. |
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