 |
Simple to use intuitive interface. |
|
Automatic detection of a live person answering the call or answering machine using
"Perfect-Voice" recognition (requires Dialogic card). |
|
Fully configurable scripting. Client is not locked in to use any pre-programmed templates. The scripts can be tailored
to client's own needs using the intuitive graphical script designer. |
|
Easy integration with client's existing databases to allow per-call tailoring of script used and the information delivered. |
|
Supports 'Do Not Call' (DNC) list functionality. Works OK with current full USA DNC list. |
|
Can specify a range of numbers to call, or poll for and import lists of numbers from other sources. |
|
Supports automatic insertion of new call details from external programs/systems using any of a number of database/file/COM/.NET approaches. |
|
Can transfer calls to live agents from within the script. Flexible selection of screening and call transfer timing. |
|
Multiple telephone line support (up to 300 lines per server). |
|
Full control over message delivery scheduling and limiting . |
|
All call information stored in a log file or optionally stored in any database or text/xml file. |
| |
|
