Config Help Required

[Guest joefromireland]

I just purchased a 4 line system and plan to evulate it it on a desktop system useing broadband internet then to upgrade to a larger system if found to be ok , I plan on useing it as a dateing / chat site.

What other information is required for to get the system up and running

can you give me a sample of a script that will get this system running on my desktop useing the data below what other data is required

 

Ps I still have not received a mail confirming the sale hopeiing to get the mail and licence soon

 

 

 

 

 

Server: sip.testxxx.com

Username: joexxx

Password: pass

 

Your incoming number details are:

 

Extension from other Blue Face Users: 12345

From other VoIP users: 12345@testxxx.com

 

[SupportTeam]

A sample chat/dating script is available on our Sample Scripts page. Please see: http://www.voiceguide.com/suppSampleScripts.htm

[Guest joefromireland]

Sorry I should have made my request a bit clearer I have downloaded the sample script and it looks good my problem is with the config script i am planing on trying it out on a desktop with 4 lines useing a regular fast broadband conection I dont expect this to be great but i do hope it will at least let me iron out any bugs before I upgrade it with more lines.

 

Thanks

Ps I still have not received a mail regarding the purchase to confirm the sale

[SupportTeam]

What is the actual problem that you are having?

[Guest joefromireland]

It not clear to me how to set up the config file do you have a step by step guide to this I am going back to trying to get it running on the trial version

 

Thanks

Also I had to defer the order as I would not have been able to transfer the licence to a different PC .I had wished to get it up and running on my home pc and then rent a server or colocate whichever was the best choice it appears that once you get a licence you cant move it which seem a bit harsh

" Changing to new system would not be free. You would need to purchase another license"

 

which seem to be different from the advice here

http://www.voiceguide.com/vghelp/source/ht...eidentifier.htm

 

[SupportTeam]

You can fully evaluate VoiceGuide (and HMP) without purchasing a license.

 

If you are not an IP networking expert you may want to consider using Dialogic hardware cards instead of using HMP.

Also, moving machines when using an actual Dialogic card is a lot easier as the VoiceGuide license will work in whatever system that Dialogic card is in.

 

On HMP system we will re-issue the VoiceGuide license in situations where the system needs to be moved due to fault with previous machine or the system is getting upgraded after having been deployed for a longer time already.

 

Note that Dialogic will not re-issue the HMP license. They will make you purchase HMP again.

[Guest joefromireland]

I have now purchased a 4 line version and am trying to get it to work with the chat line script using a fast Internet connection using SIP to test the system.

 

Can you provide me with a four line sample config script that will run on a regular Internet conection even if it is slow.

Also where do you get the information for the local alias from

.LocalAlias>dad-server1@127.0.0.1</LocalAlias>

 

 

this is my effort so far.But I am unclear as to the rest of the four line script.

Can anybody help

<?xml version="1.0"?>

 

<VoIP_Lines>

<VoIP_Registrations>

 

<VoIP_Registration>

<Display>blueface</Display>

<Protocol>SIP</Protocol>

<RegServer>sample.com</RegServer>

<RegClient>guest@sample.com</RegClient>

<LocalAlias>dad-server1@127.0.0.1</LocalAlias>

</VoIP_Registration>

 

</VoIP_Registrations>

<VoIP_Authentications>

 

<VoIP_Authentication>

<Display>blueface</Display>

<Domain>blueface.ie</Domain>

<Username>sip:guest@sample.com</Username>

<AuthUsername>guest</AuthUsername>

<AuthPassword>password</AuthPassword>

</VoIP_Authentication>

 

Thanks in advance

Joe

[SupportTeam]

A number of sample SIP line registration configs are provided in the Config.xml file.

 

Please also see: http://www.voiceguide.com/vghelp/source/ht...ip_register.htm

[Guest joefromireland]

most of the samples in the config file seem to be for systems with dialogic cards my system is sip based and it not clear to me how to modify it to work.

 

Also where do I get the alais info from? to put in to the config file?

 

Can you paste a config file that will open the chat line program and will work without dialogic cards

 

Thanks

 

 

[SupportTeam]

The SIP registrations are not tied to Dialogic cards. VoIP systems do not use Dialogic cards, just HMP drivers.

 

If you are not familiar with VoIP then we'd recommed not using it. Good knowledged of VoIP is required to deploy a VoIP system.

[Guest joefromireland]

I don't have a good knowledge of voip but I hope to learn can you help with my request?

the help files on your site are good but there are some gaps.

even with the dialogic cards it not very straightforward

so again can you paste a sample config file for a a 4 port system using sip Please.

Also can you confirm where the alias information is got from.

 

Thanks

[SupportTeam]

There are a number of configuration examples here: http://www.voiceguide.com/vghelp/source/ht...ip_register.htm

 

Any string can usually be used for alias.

 

Explaining how VoIP works is really beyond he scope of this forum. We'd recommend reading some introductory books or articles on VoIP/SIP.

[Guest joefromireland]

There is no traces from wire shark it does not contain any information I am

using a 4 line licensed version with hpm3 su225 it will register with the

default settings when the program is installed but will not register when I

put in my sip info it will not register.

Can you try my config file and see if it will work for you.

I have mailed you with the correct passwords

 

 

<VoIP_Registrations>

<VoIP_Registration>

<Display>User_Joe</Display>

<Protocol>SIP</Protocol>

<RegServer>sip.blueface.ie</RegServer>

<RegClient>joe****@blueface.ie</RegClient>

<LocalAlias>MyName</LocalAlias>

</VoIP_Registration>

</VoIP_Registrations>

 

<VoIP_Authentications>

<VoIP_Authentication>

<Display>User_Joe</Display>

<Domain>sip.blueface.ie</Domain>

<Username></Username>

<AuthUsername>joe****</AuthUsername>

<AuthPassword>******</AuthPassword>

</VoIP_Authentication>

</VoIP_Authentication>

[Guest joefromireland]

the uploaded attachments files did not appear to work do I will try again to upload them hover the did go in a mail to support.

 

Thanks

Joe

1203_1639_vgEngine.txt

1203_ktTel.txt

1203_ktTts.txt

[SupportTeam]

From vgEngine trace we can see that the Config.xml file on your system is invalid:

 

163934.828 5 ERROR v7.0.3236.32938 (Mon 10/11/2008 18:17:57.11) LoadConfigXml load config file : There are multiple root elements. Line 12, position 2.

 

To test the Config.xml try opening it in Internet Explorer or other XML browser.

 

Once the XML is fixed VoiceGuide can read it in and act on the settings in it.