VoiceGuide IVR Sample Scripts

Number of free sample ready-to-use scripts is provided here to demonstrate some popular real-life IVR system applications.

Around 30 more sample scripts are supplied with the VoiceGuide installation, and can be found in the VoiceGuide \scripts\ subdirectory.

All scripts can be viewed in the Script Designer and can be ran using the evaluation version of VoiceGuide.

To download the file Right click on link and select "Save Target As.."

Go directly to Voicemail Box 0001.

After answering the call immediately transfer to the Voicemail Box 0001. Use the Voicemail Manager to configure Voicemail Box 0001 to use the correct welcome message and set the forwarding options.

Auto Attendant.

"Press 1 if you know the extension of the person you want to contact or press 2 for Sales, 3 for Service, (...), 0 for Reception or press 9 for Voicemail."

Message Record & Deliver to Specified Number.

Records a message and forwards it to the telephone number selected by the caller. (Note: If the telephone number is known then a voicemail box with message forwarding enabled would be more appropriate)

Messaging / Chat Lines

Free ready to use Messaging / Chat Line script.
This set of scripts demonstrates how a complex application can be easily created using VoiceGuide.
For deployment instructions please read the README.TXT file which is in the .ZIP archive.

Speech Recognition Sample Scripts

Can be used with VoiceGuide v7 if the Speech Recognition engine is installed.
This set of scripts demonstrates simple Yes/No and Digits recognition, but can be easily extended by just changing the SRGS grammars used by the scripts.

Credit Card Payment.

Does credit card number and expiry date verification.

For information on version which can also perform real-time credit card authorization and payment processing please contact sales@voiceguide.com

The following real-time payment gateways are currently supported (and more are added all the time):

3DSI EC-Linx www.3dsi.com

ACH Payments www.ach-payments.com

Authorize.Net www.authorize.net

Bank Of America www.bankofamerica.com

Concord EFSNET www.concordefsnet.com

CyberCash www.cybercash.net

DPI Link www.dpicorp.com

ECHOnline www.echo-inc.com

ECX QuickCommerce www.ecx.com

eProcessing www.eProcessingNetwork.com

Fast Transact www.fasttransactonline.com

FirstData / CardService Int. www.cardservice.com

FirstData / Cardservice Int. www.firstdata.com

GoRealTime (Full-pass) www.gorealtime.com

IBill Processing Plus www.ibill.com

Innovative Gateway www.innovativegateway.com

Intellipay ExpertLink www.intellipay.com

Iongate www.iongate.com

iTransact RediCharge HTML www.itransact.com

LinkPoint www.linkpoint.com

Merchant Anywhere www.merchantanywhere.com

Merchant Partners www.merchantpartners.com

Moneris www.moneris.com

MPCS Weblink www.merchantcommerce.net

NetBilling www.netbilling.com

Network Merchants www.networkmerchants.com

NOVA's Viaklix www.viaklix.com

OGONE www.ogone.be

Optimal Payments www.optimalpayments.com

PayFlowLink - Verisign www.verisign.com

PayFuse - First National MS www.firstnationalmerchants.com

Paymentech - Orbital www.paymentech.com

Payments Gateway www.paymentsgateway.com

Payready Link www.payready.net

Planet Payment www.planetpayment.com

Plug 'n Pay www.plugnpay.com

PRIGate www.paymentresource.com

Protx www.protx.com

PSIGate www.psigate.com

RTWare WebLink www.rtware.net

SkipJack www.skipjack.com

SurePay / YourPay www.surepay.com

TrustCommerce www.trustcommerce.com

USA ePay www.usaepay.com

uSight gateway.usight.com

Verisign PayFlow Pro www.verisign.com

YourPay www.yourpay.com

Prepaid Calling Card system and Prepaid ANI based systems

Ready to use scripts availabe for both.
For more information please contact sales@voiceguide.com