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Guest posted a topic in GeneralHi, I have downloaded VoiceGuide_7.6.4 and DialogicHMP30_Drivers_for_VoiceGuide_7.5_gen2_375 successfully install on my laptop I am using CiscoCallManager to configure Voice Guide i followed below link https://www.voiceguide.com/vghelp/source/html/config_ciscocallmanager.htm. And also added VoIP Registration and VoIP Authentication details in VoiceGuide config file. Please let me know what is the issue. Attached files are ConfigFile,Logfile,WireShark capture file WireSharklog.pcapng Config.xml 1219_ktTel.txt 1219_0916_vgEngine.txt