VoiceGuide IVR Software Main Page
Jump to content

TTS changes after upgrade

Recommended Posts

After the upgrade, TTS is now using Microsoft Sam. It used to use ATT DTNV 1.4 Crystal 16. No changes were made to the installed voices. We only updated the Dialog drivers and VoiceGuide software.

 

Do you know why this occurred? Do you know can be done to get ATT DTNV 1.4 Crystal 16 back?

 

I'd be happy to provide additional information if needed.

Share this post


Link to post

Please post vgEngine and ktTel and ktTts traces which capture VoiceGuide startup and the first call during which TTS is used.

Share this post


Link to post

For anyone experiencing a similar issue, this was a missing registry setting under HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Speech/Voices

 

Adding both DefaultTokenId (REG_SZ) and DefaultTTSRate (REG_DWORD) seemed to resolve the issue.

 

No idea why...

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×