cityuderek Report post Posted 05/21/2009 04:29 AM I use D/4PCIU in Hong Kong. I used VG to write a vgs, it can play wav file/digit sound. It has problem when I use transfer function(PBX Hookflash - Blind), I try all other transfer (3 Way Conference Call, Dialout and Conference). I try to transfer a call to ext no.(512), the caller listen 3 "du" sound, and the call hangup, the status return to "waiting for a call" , but the ext phone(512) never ring. What country should I set in DCM, US/UK/Other(Where can I find out the answer)? what is the condition, I have to edit Config.xml, ConfigLine.xml? What setting should I set, after I installed DCM and VG? Thanks. 122346.156 5 ------------------------------------------------------------------------------------------------------ 122346.156 5 vgEngine version: 7.0.3415.28902 (RELEASE Build) 122346.156 5 created on: 2009-05-08 15:03:23.86 122346.156 5 ------------------------------------------------------------------------------------------------------ 122346.156 5 LastWriteTime: 2009-05-08 13:04:58 122346.156 5 CurrentTime: 2009-05-21 12:23:46 122346.156 5 log level = 10 122346.156 5 used sParamsXml_file: C:\Program Files\VoiceGuide\config\configVg.xml 122346.156 5 used sParamsXml: 122346.156 5 used sIniFile: C:\Program Files\VoiceGuide\vg.ini 122346.156 5 used sAppPath: C:\Program Files\VoiceGuide\ 122346.156 5 ktTel: loaded based on vg.ini selection. 122346.156 5 0 ExecutingAssembly : vgEngine, Version=7.0.3415.28902, Culture=neutral, PublicKeyToken=d826ea7f1686ca63 122346.156 5 0 ReferencedAssemblies : 11 122346.156 5 0 System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122346.156 5 0 System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\WINDOWS\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll 122346.156 5 0 System.Runtime.Remoting, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122346.156 5 0 System.Runtime.Remoting, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\WINDOWS\assembly\GAC_MSIL\System.Runtime.Remoting\2.0.0.0__b77a5c561934e089\System.Runtime.Remoting.dll 122346.156 5 0 tessnet2, Version=2.0.3.7, Culture=neutral, PublicKeyToken=61ab7ac94244f121 122346.250 5 0 tessnet2, Version=2.0.3.7, Culture=neutral, PublicKeyToken=61ab7ac94244f121 C:\Program Files\VoiceGuide\tessnet2.dll 122346.250 5 0 vgServicesInterfaces, Version=1.0.0.0, Culture=neutral, PublicKeyToken=4f342a61cca7f182 122346.250 5 0 vgServicesInterfaces, Version=1.0.0.0, Culture=neutral, PublicKeyToken=4f342a61cca7f182 C:\Program Files\VoiceGuide\vgServicesInterfaces.dll 122346.265 5 0 ktTelCommon, Version=1.0.3399.24997, Culture=neutral, PublicKeyToken=81bdcc44759ecdc5 122346.265 5 0 ktTelCommon, Version=1.0.3399.24997, Culture=neutral, PublicKeyToken=81bdcc44759ecdc5 C:\Program Files\VoiceGuide\ktTelCommon.dll 122346.265 5 0 mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122346.265 5 0 mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll 122346.265 5 0 System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122346.265 5 0 System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll 122346.265 5 0 System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122346.281 5 0 System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\WINDOWS\assembly\GAC_MSIL\System.ServiceModel\3.0.0.0__b77a5c561934e089\System.ServiceModel.dll 122346.281 5 0 System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122346.281 5 0 System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll 122346.281 5 0 System.Data, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122346.281 5 0 System.Data, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\WINDOWS\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll 122346.281 5 0 System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a 122346.281 5 0 System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll 122346.281 5 0 System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a 122346.296 5 0 System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\2.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.dll 122346.296 5 EngineStart assembly.load completed 122346.296 5 qScr ThreadStart(Thread_Script_LoopRunningCommandsFromQueue) call 122346.296 5 qTel ThreadStart(Thread_ktTel_LoopRunningCommandsFromQueue) call 122346.296 6 qScr Thread_Script_LoopRunningCommandsFromQueue started 122346.296 5 wcf AcdService constructor (parmameterless) start 122346.296 5 AcdService constructor (parmameterless) completed 122346.296 7 qTel Thread_ktTel_LoopRunningCommandsFromQueue started 122346.437 5 [PlayRecordConfig]:RecEditor = SNDREC32.EXE 122346.437 5 [Voicemail]:RecLengthMax = 60 122346.437 5 [Voicemail]:VmbMaxSize = 60 122346.437 5 [module_VBScript]:ShellRunCommand_VBS = wscript 122346.437 5 [module_VBScript]:ShellRunCommand_CSharp = $RV[path_cs]\cs.exe 122346.437 5 [module_VBScript]:ShellRunCommand_CSharp_suffix = 122346.437 5 [PlayRecordConfig]:SilenceDetectLength = 30 122346.437 5 [PlayRecordConfig]:SilenceDetectLevel = 10 122346.437 5 [VGDialer]:AM_DetectionMode = Enabled 122346.437 5 [VGDialer]:AM_SilenceDetectLength = 20 122346.437 5 [VGDialer]:AM_SilenceDetectLevel = 10 122346.437 5 [VGDialer]:OutDialQue_ODBC_ConnectString = 122346.437 5 [VGDialer]:OutDialQue_ODBC_SqlPrefix = 122346.437 5 [VGDialer]:OutDialQue_ODBC_SqlSuffix = 122346.437 5 [VGDialer]:AM_WelcMsgMinLen = 20 122346.437 5 [VGDialer]:GlobalDialPrefix = 122346.437 5 [Log]:CDR_ODBC_ConnectString = 122346.437 5 [Log]:CDR_LastData_SaveRv = 0 122346.437 5 [scripts]:GlobalRV = 122346.437 5 [PBX]:HangupOnDtmf = D 122346.453 5 [PBX]:AnnouncedTransfersMaxWaitTime = 30 122346.453 5 [PBX]:Transfer_Prefix_PauseAfter = 10 122346.453 5 [PBX]:Transfer_Prefix = ! 122346.453 5 [PBX]:Transfer_BlindSuffix = 122346.453 5 [PBX]:Transfer_AnnounceAccept = 122346.453 5 [PBX]:Transfer_AnnounceDecline = ! 122346.453 5 [PBX]:3Way_Prefix = ! 122346.453 5 [PBX]:3Way_BlindSuffix = !,3 122346.453 5 [PBX]:3Way_AnnounceAccept = !,3 122346.453 5 [PBX]:3Way_AnnounceDecline = !,1 122346.453 5 [PBX]:3Way_MaxTalkTime = 1800 122346.453 5 [PBX]:MsgLamp_OnTrigger = DISABLE 122346.453 5 [PBX]:MsgLamp_OffTrigger = DISABLE 122346.453 5 [PBX]:MsgLamp_OnPrefix = *4, 122346.453 5 [PBX]:MsgLamp_OnSuffix = 122346.453 5 [PBX]:MsgLamp_OffPrefix = *5, 122346.453 5 [PBX]:MsgLamp_OffSuffix = 122346.453 5 [PBX]:MsgLamp_LineOutSelect = 122346.453 5 [OnError]:OnError_Unavailable = 122346.453 5 [moduleGetNbrs]:OnGetNumbersRxDigit = 122346.453 5 [moduleGetNbrs]:Timeout_1stDigit = 6 122346.453 5 [moduleGetNbrs]:Timeout_Interdigit = 6 122346.453 5 [moduleGetNbrs]:Timeout_Confirm = 6 122346.453 5 [moduleSayNbrs]:WavListGenerator = DLL 122346.453 5 [PBX]:InbandSignalConfig = 122346.453 5 Inband Signaling Config file not specified 122346.453 5 [PlayRecordConfig]:RecFormat = ULaw 122346.453 5 [PlayRecordConfig]:RecCut_EndRecDueTo_ToneDisconnect = 30 122346.453 5 [PlayRecordConfig]:RecCut_100ms_DlgcDE_LCOF = 122346.453 5 [PlayRecordConfig]:RecCut_EndRecDueTo_ToneDtmf = 2 122346.453 5 [PlayRecordConfig]:RecLengthMin = 1 122346.453 5 [PlayRecordConfig]:RecLengthMax = 3600 122346.453 5 [PlayRecordConfig]:PlayVolume = 100 122346.453 5 [PlayRecordConfig]:PlayEndPauseDialogic = 0 122346.453 5 [VGDialer]:AnnReplay = 10 122346.453 5 [VGDialer]:AfterIdleWaitBeforeDial = 3 122346.453 5 [module_VBScript]:VBscriptUseSafeSubset = False 122346.453 5 [ASR]:StopPlayOnVoiceDetect_Local not set. default is 1 122346.453 5 read Config.xml start 122346.453 5 LoadConfigXml: Platform start 122346.453 5 LoadConfigXml xmlNodeList_ktTel_Platform returned no nodes. sConfigXml_ktTel_Platform not set 122346.453 5 LoadConfigXml: Channels start 122346.453 5 LoadConfigXml GetElementsByTagName(Channel) returned 4 nodes 122346.468 5 ReadXmlInto_zConfigXml_Channels start iNodeIdx=0 122346.468 5 Options section not defined. 122346.468 5 ReadXmlNodesSubEntryintoString(Device_Media) node not found in: System.Xml.XmlElement 122346.468 5 ReadXmlInto_zConfigXml_Channels read in: dxxxB1C1 dxxxB1C1 D:\VoiveGuide\01 VoiceGuide.vgs allowDialout=1 122346.468 5 ReadXmlInto_zConfigXml_Channels start iNodeIdx=1 122346.468 5 Options section not defined. 122346.468 5 ReadXmlNodesSubEntryintoString(Device_Media) node not found in: System.Xml.XmlElement 122346.468 5 ReadXmlInto_zConfigXml_Channels read in: dxxxB1C2 dxxxB1C2 D:\VoiveGuide\01 AutoAttendant2\AutoAttendant2.vgs allowDialout=1 122346.468 5 ReadXmlInto_zConfigXml_Channels start iNodeIdx=2 122346.468 5 Options section not defined. 122346.468 5 ReadXmlNodesSubEntryintoString(Device_Media) node not found in: System.Xml.XmlElement 122346.468 5 ReadXmlInto_zConfigXml_Channels read in: dxxxB1C3 dxxxB1C3 C:\Program Files\VoiceGuide\Scripts\3 Way Transfers\3 Way Transfers.vgs allowDialout=1 122346.468 5 ReadXmlInto_zConfigXml_Channels start iNodeIdx=3 122346.468 5 Options section not defined. 122346.468 5 ReadXmlNodesSubEntryintoString(Device_Media) node not found in: System.Xml.XmlElement 122346.468 5 ReadXmlInto_zConfigXml_Channels read in: dxxxB1C4 dxxxB1C4 D:\VoiveGuide\01 VoiceGuide.vgs allowDialout=1 122346.468 5 LoadConfigXml: VoIP Registrations start 122346.468 5 LoadConfigXml SelectNodes(/VoiceGuideConfig/VoIP_Lines/VoIP_Registrations/VoIP_Registration) returned no nodes 122346.468 5 LoadConfigXml: VoIP Authentications start 122346.468 5 LoadConfigXml SelectNodes(/VoiceGuideConfig/VoIP_Lines/VoIP_Authentications/VoIP_Authentication) returned no nodes 122346.468 5 config.xml node read /VoiceGuideConfig/Devices_ASR/Server_MRCPv2 122346.468 5 config.xml GetElementsByTagName(/VoiceGuideConfig/Devices_ASR/Server_MRCPv2) returned no nodes 122346.468 5 config.xml node read /VoiceGuideConfig/acd/queues/queue 122346.468 5 config.xml GetElementsByTagName(/VoiceGuideConfig/acd/queues/queue) returned no nodes 122346.468 5 read Config.xml end. 122346.468 5 ourModTargetDialogic.zConfigXml_Channels.GetUpperBound call 122346.468 5 strTestNetworkDevice set call 122346.468 5 Load_vgLib_SayNumbers begin 122346.500 5 lib loaded: vgLib_SayNumbers, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from: C:\Program Files\VoiceGuide\system\dll\vgLib_SayNumbers.dll 122346.500 5 found type: vgEngine.vgLib_SayNumbers 122346.500 5 vgLib_SayNumbers found class: vgEngine.vgLib_SayNumbers 122346.500 5 GetInterface call 122346.500 5 vgEngine.vgLib_SayNumbers implements IvgLibSayNumbers_Methods 122346.500 5 found type: <PrivateImplementationDetails>{0567F64B-19F5-446F-AC94-88FCA425E9C5} 122346.500 5 vgLib_SayNumbers found class: <PrivateImplementationDetails>{0567F64B-19F5-446F-AC94-88FCA425E9C5} 122346.500 5 assembly_Lib.GetType IvgLibSayNumbers_Methods call (strClass=vgEngine.vgLib_SayNumbers) 122346.500 5 CreateInstance type_IvgLibSayNumbers_Methods call type_IvgLibSayNumbers_Methods=vgEngine.vgLib_SayNumbers, vgLib_SayNumbers, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null : vgEngine.vgLib_SayNumbers 122346.500 5 Assign SayNumbers Delegates 122346.500 5 dll vgLib_SayNumbers: Digits begin 122346.500 5 Load_vgLib_SayNumbers strSayNumbers1234asDigits=[1.wav,2.wav,3.wav,4.wav] (using delegate) 122346.703 5 dll vgLib_SayNumbers: OptionsSupportedGet: xs.Serialize call 122346.703 5 dll vgLib_SayNumbers: OptionsSupportedGet: memStr = BaseStream call 122346.703 5 dll vgLib_SayNumbers: OptionsSupportedGet: UTF8ByteArrayToString call 122346.703 5 Load_vgLib_SayNumbers vgLib_SayNumbers_OptionsSupportedGet=>[<?xml version="1.0" encoding="utf-8"?><ArrayOfSayNumber_WavGenerateFn_Details xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><SayNumber_WavGenerateFn_Details><sTitle>Digits</sTitle><sFunctionDescription>Say the digits in the number</sFunctionDescription><sInputDescription>Digits to be spoken</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Number</sTitle><sFunctionDescription>Say the number</sFunctionDescription><sInputDescription>Number to be spoken</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Place</sTitle><sFunctionDescription>Say the place number</sFunctionDescription><sInputDescription>Place number to be spoken</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Number - comma as decimal</sTitle><sFunctionDescription>Say the number</sFunctionDescription><sInputDescription>Number to be spoken</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Amount - Dollars</sTitle><sFunctionDescription>Say the amount in dollars only</sFunctionDescription><sInputDescription>Amount</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Amount - Dollars And Cents</sTitle><sFunctionDescription>Say the amount in dollars and cents</sFunctionDescription><sInputDescription>Amount</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Amount - Cents</sTitle><sFunctionDescription>Amount to say is given in cents</sFunctionDescription><sInputDescription>Amount in cents</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date - MMDD</sTitle><sFunctionDescription>Say month and day of month</sFunctionDescription><sInputDescription>MMDD or MM/DD</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date - MMDD - DM</sTitle><sFunctionDescription>Say day of month and month</sFunctionDescription><sInputDescription>MMDD or MM/DD</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date - DDMM</sTitle><sFunctionDescription>Say day of month and month</sFunctionDescription><sInputDescription>DDMM or DD/MM:</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date - DDMM - MD</sTitle><sFunctionDescription>Say month and day of month</sFunctionDescription><sInputDescription>DDMM or DD/MM</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date - MMDDYYYY</sTitle><sFunctionDescription>Say month, day, year</sFunctionDescription><sInputDescription>MMDDYYYY or MM/DD/YYYY</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date - MMDDYYYY - DMY</sTitle><sFunctionDescription>Say day, month, year</sFunctionDescription><sInputDescription>MMDDYYYY or MM/DD/YYYY</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date - DDMMYYYY</sTitle><sFunctionDescription>Say day, month, year</sFunctionDescription><sInputDescription>DDMMYYYY or DD/MM/YYYY</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date - DDMMYYYY - MDY</sTitle><sFunctionDescription>Say month, day, year</sFunctionDescription><sInputDescription>DDMMYYYY or DD/MM/YYYY</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Time am/pm - HHNN</sTitle><sFunctionDescription>Say the hour and minute in am/pm format</sFunctionDescription><sInputDescription>Time in format HHNN or HH:NN</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Time 24 hour - HHNN</sTitle><sFunctionDescription>Say the hour and minute in 24 hour format</sFunctionDescription><sInputDescription>HHNN or HH:NN</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date & Time - MMDDHHNN</sTitle><sFunctionDescription>Say the Month, day then hour and minute AM/PM</sFunctionDescription><sInputDescription>MMDDHHNN or MM/DD, HH:NN</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date & Time - DDMMHHNN</sTitle><sFunctionDescription>Say the Month, day then hour and minute AM/PM</sFunctionDescription><sInputDescription>DDMMHHNN or DD/MM, HH:NN</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date & Time - MSSQL format</sTitle><sFunctionDescription>Say the Month, day then hour and minute AM/PM</sFunctionDescription><sInputDescription>YYYY-M-D HH:NN:SS</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date & Time - international format (ISO 8601)</sTitle><sFunctionDescription>Say the Month, day then hour and minute AM/PM</sFunctionDescription><sInputDescription>YYYY-M-D HH:NN:SS</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date & Time - SQL Long Date & Time</sTitle><sFunctionDescription>Say the Month, day then hour and minute AM/PM</sFunctionDescription><sInputDescription>M/D/YYYY H:NN:SS AM/PM</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date & Time - Mid Date, Long Time</sTitle><sFunctionDescription>Say the Month, day then hour and minute AM/PM</sFunctionDescription><sInputDescription>D-MMM-YY HH:NN:SS AM/PM</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Date & Time - Long Time</sTitle><sFunctionDescription>Say the hour and minute AM/PM</sFunctionDescription><sInputDescription>HH:NN:SS AM/PM</sInputDescription></SayNumber_WavGenerateFn_Details><SayNumber_WavGenerateFn_Details><sTitle>Time - HH:NN:SS AM/PM</sTitle><sFunctionDescription>Say hour and minute AM/PM</sFunctionDescription><sInputDescription>HH:NN:SS AM/PM</sInputDescription></SayNumber_WavGenerateFn_Details></ArrayOfSayNumber_WavGenerateFn_Details>] (using delegate) 122346.703 5 Load_vgLib_SayNumbers parse xml 122346.890 5 Load_vgLib_SayNumbers Deserializing call 122346.906 5 ----------------------------------------------- 122346.906 5 Digits Digits to be spoken Say the digits in the number 122346.906 5 Number Number to be spoken Say the number 122346.906 5 Place Place number to be spoken Say the place number 122346.906 5 Number - comma as decimal Number to be spoken Say the number 122346.906 5 Amount - Dollars Amount Say the amount in dollars only 122346.906 5 Amount - Dollars And Cents Amount Say the amount in dollars and cents 122346.906 5 Amount - Cents Amount in cents Amount to say is given in cents 122346.906 5 Date - MMDD MMDD or MM/DD Say month and day of month 122346.906 5 Date - MMDD - DM MMDD or MM/DD Say day of month and month 122346.906 5 Date - DDMM DDMM or DD/MM: Say day of month and month 122346.906 5 Date - DDMM - MD DDMM or DD/MM Say month and day of month 122346.906 5 Date - MMDDYYYY MMDDYYYY or MM/DD/YYYY Say month, day, year 122346.906 5 Date - MMDDYYYY - DMY MMDDYYYY or MM/DD/YYYY Say day, month, year 122346.906 5 Date - DDMMYYYY DDMMYYYY or DD/MM/YYYY Say day, month, year 122346.906 5 Date - DDMMYYYY - MDY DDMMYYYY or DD/MM/YYYY Say month, day, year 122346.906 5 Time am/pm - HHNN Time in format HHNN or HH:NN Say the hour and minute in am/pm format 122346.906 5 Time 24 hour - HHNN HHNN or HH:NN Say the hour and minute in 24 hour format 122346.906 5 Date & Time - MMDDHHNN MMDDHHNN or MM/DD, HH:NN Say the Month, day then hour and minute AM/PM 122346.906 5 Date & Time - DDMMHHNN DDMMHHNN or DD/MM, HH:NN Say the Month, day then hour and minute AM/PM 122346.906 5 Date & Time - MSSQL format YYYY-M-D HH:NN:SS Say the Month, day then hour and minute AM/PM 122346.906 5 Date & Time - international format (ISO 8601) YYYY-M-D HH:NN:SS Say the Month, day then hour and minute AM/PM 122346.906 5 Date & Time - SQL Long Date & Time M/D/YYYY H:NN:SS AM/PM Say the Month, day then hour and minute AM/PM 122346.906 5 Date & Time - Mid Date, Long Time D-MMM-YY HH:NN:SS AM/PM Say the Month, day then hour and minute AM/PM 122346.906 5 Date & Time - Long Time HH:NN:SS AM/PM Say the hour and minute AM/PM 122346.906 5 Time - HH:NN:SS AM/PM HH:NN:SS AM/PM Say hour and minute AM/PM 122346.906 5 ----------------------------------------------- 122346.984 5 [Assembly.Load]:ktTel = ktTelDialogicSR60.dll 122346.984 5 assembly ktTel path: C:\Program Files\VoiceGuide\ktTelDialogicSR60.dll 122347.687 5 assembly ktTel loaded: ktTelDialogicSR60, Version=7.0.3415.28914, Culture=neutral, PublicKeyToken=a250d0d6f733c81d from: C:\Program Files\VoiceGuide\ktTelDialogicSR60.dll 122347.703 5 found interface class: TelProxyClient 122347.703 5 found interface class: ktTelDialogicSR60.CTelDialogic 122347.703 5 ktTelDialogicSR60.CTelDialogic implements IktTelMethodsCommon. 122347.703 5 ktTelDialogicSR60.CTelDialogic implements IktTelEventsCommon. 122347.718 5 ktTel ApiMode=DialogicAnalog, DialogicSpringware, DialogicDM3 (using interface pointer) 122347.718 5 ktTel ApiMode=DialogicAnalog, DialogicSpringware, DialogicDM3 (using delegate function in Load_Layer_ktTel_Dynamic) 122347.718 5 kttel ApiMode=DialogicAnalog, DialogicSpringware, DialogicDM3 (using delegate function in mainLoad) 122347.718 5 [Log]:ktTel = 10 122347.718 5 ktTel_LogLevels(10, C:\Program Files\VoiceGuide\log\, _ktTel.txt) 122347.718 5 timer init 122347.718 5 VGINI_Filename=C:\Program Files\VoiceGuide\VG.INI 122347.734 5 vm loading VMB data begin 122347.734 5 vm loading VMB data - about to delete old entries 122347.734 5 vm loading VMB data - sorting/ordering 122347.734 5 vm loading VMB data end 122347.750 5 0 ado.net factory classes installed on this system: 122347.750 5 0 System.Data.Odbc : Odbc Data Provider, .Net Framework Data Provider for Odbc, System.Data.Odbc.OdbcFactory, System.Data, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122347.750 5 0 System.Data.OleDb : OleDb Data Provider, .Net Framework Data Provider for OleDb, System.Data.OleDb.OleDbFactory, System.Data, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122347.750 5 0 System.Data.OracleClient : OracleClient Data Provider, .Net Framework Data Provider for Oracle, System.Data.OracleClient.OracleClientFactory, System.Data.OracleClient, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122347.750 5 0 System.Data.SqlClient : SqlClient Data Provider, .Net Framework Data Provider for SqlServer, System.Data.SqlClient.SqlClientFactory, System.Data, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 122347.750 5 0 MySql.Data.MySqlClient : MySQL Data Provider, .Net Framework Data Provider for MySQL, MySql.Data.MySqlClient.MySqlClientFactory, MySql.Data, Version=5.2.5.0, Culture=neutral, PublicKeyToken=c5687fc88969c44d 122347.750 5 0 System.Data.SqlServerCe.3.5 : Microsoft SQL Server Compact Data Provider, .NET Framework Data Provider for Microsoft SQL Server Compact, System.Data.SqlServerCe.SqlCeProviderFactory, System.Data.SqlServerCe, Version=3.5.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91 122347.750 5 0 VistaDB.NET20 : VistaDB Data Provider, .Net Framework Data Provider for VistaDB, VistaDB.Provider.VistaDBProviderFactory, VistaDB.NET20, Version=3.4.1.69, Culture=neutral, PublicKeyToken=dfc935afe2125461 122347.750 5 0 vgDb_ProviderInvariant Db_LoadConfig call 122347.750 5 0 config.xml read: /VoiceGuideConfig/Dialer 122347.750 5 ReadXmlNodesSubEntryintoString(OutDialQue_PortToUse_LinkField) node not found in: System.Xml.XmlElement 122347.750 5 db config OutDialQue_ADODB_Provider = VistaDB.NET20 122347.750 5 db config OutDialQue_Database = vgDb.vdb3 122347.750 5 db config OutDialQue_ConnectString = Data Source='$DATABASE';Open Mode=NonexclusiveReadWrite 122347.750 5 db config OutDialQue_SqlPrefix = 122347.750 5 db config OutDialQue_SqlSuffix = ORDER BY Priority ASC 122347.750 5 db config OutDialQue_PortToUse_LinkField = 122347.750 5 db config zConfigXml_sDialer_OutDialQue_PortToUse_LinkField = GUID (default for provider = VistaDB.NET20) 122347.750 5 0 vgDb_ProviderInvariant Db_Open call 122347.750 5 0 Db_Open GetFactory call [VistaDB.NET20] 122347.765 5 0 Db_Open sDbName=[C:\Program Files\VoiceGuide\data\vgDb.vdb3] 122347.765 5 0 Db_Open CreateConnection call 122347.765 5 0 Db_Open CreateConnection returned. conn=VistaDB.Provider.VistaDBConnection, this=ktlib.vgDb.vgDb_ProviderInvariant 122347.765 5 0 Db_Open sConnString [Data Source='$DATABASE';Open Mode=NonexclusiveReadWrite] => [Data Source='C:\Program Files\VoiceGuide\data\vgDb.vdb3';Open Mode=NonexclusiveReadWrite] 122347.781 5 0 Db_Open conn.Open call 122347.906 5 0 Db_Open conn.Open returned 122347.906 5 Db_TestTables start 122347.906 5 Db_TestTables ExecuteScalar call 122348.156 5 Db_TestTables objExecScalar=0 122348.156 5 Db_TestTables ExecuteScalar returned 122348.156 5 0 Db_TestTables returned ok 122348.156 5 0 Db_Open DbCommandsParamteresInit next. conn=VistaDB.Provider.VistaDBConnection 122348.156 5 dial cmd_UpdateDateAndRetries init ok 122348.156 5 dial cmd_FindNextCall init ok 122348.156 5 dial guidRandomAtInit=47fbd998-d7b6-4f96-9c6e-f3e81c9749ee 122348.156 5 dial cmd_DeleteID init ok 122348.156 5 Voicemail LoadIniSettings 122348.156 5 [Voicemail]:MessagePlaybackOrder = 122348.156 5 [Voicemail]:RunCommandAfterRec = 122348.156 5 [Voicemail]:VmSystemUsed = Scripted 122348.156 5 [Voicemail]:VmScript_LeaveMsg_Script = VmLm.vgs 122348.156 5 [Voicemail]:VmScript_LeaveMsg_Module = VmLmStart 122348.171 5 [Voicemail]:VmScript_SelectVmb_Script = VmLm.vgs 122348.171 5 [Voicemail]:VmScript_SelectVmb_Module = VmMenuStart 122348.171 5 [Voicemail]:VmScript_LoginVmb_Script = VmLogin.vgs 122348.171 5 [Voicemail]:VmScript_LoginVmb_Module = VmLoginStart 122348.171 5 [Voicemail]:VmScript_VmDeliver_Script = vmMsgDeliver.vgs 122348.171 5 [Voicemail]:VmScript_VmDeliver_Module = VmDelivStart 122348.171 5 [Voicemail]:VmScript_VmDeliverAM_Script = VmMsgOnly 122348.171 5 [Voicemail]:VmScript_VmDeliverAM_Module = 122348.171 5 [Voicemail]:VmScript_AutoAtt_Script = aaFindUser.vgs 122348.171 5 [Voicemail]:VmScript_AutoAtt_Module = GetExtension 122348.187 5 [Voicemail]:VmDeliverToPhone_Retries = 2 122348.187 5 [Voicemail]:VmDeliverToPhone_WaitBetweenRetries = 5 122348.187 5 [Voicemail]:VmDeliverToPhone_AnswerTimeout = 90 122348.187 5 [Voicemail]:VmDeliverToPhone_AcceptCallPrompt = VmbForwardAskAccept.wav 122348.187 5 [Voicemail]:ForwardVmLineSelection = 122348.187 5 [Voicemail]:ForwardVmEmailFromAddress = voiceguide@yourdomain.com 122348.187 5 [Voicemail]:ForwardVmEmailFromName = VoiceGuide Voicemail 122348.187 5 [Voicemail]:ForwardVmEmailMechanism_1 = MAPI 122348.187 5 [Voicemail]:ForwardVmEmailServer_1 = mail.yourcompany.com 122348.187 5 [Voicemail]:ForwardVmEmailSmtpPort_1 not set. default is 0 122348.187 5 [Voicemail]:ForwardVmEmailSmtpLoginUsername_1 = 122348.187 5 [Voicemail]:ForwardVmEmailSmtpLoginPassword_1 = 122348.187 5 [Voicemail]:ForwardVmEmailSendRetries = 1 122348.187 5 [Voicemail]:ForwardVmEmailRetriesDelay = 1 122348.187 5 [Voicemail]:FtpServer = 122348.187 5 [Voicemail]:FtpDir = vm 122348.187 5 [Voicemail]:FtpUser = 122348.187 5 [Voicemail]:FtpPassword = 122348.187 5 lib_num2wav.vbs read begin 122348.187 5 lib_num2wav.vbs scan string begin (21805) 122348.187 5 --- 122348.203 5 Digits | Digits to be spoken : | Digits 122348.203 5 Number | Number to be spoken : | Number 122348.203 5 Number - comma as decimal | Number to be spoken : | Number_CommaAsDecimal 122348.218 5 Amount - Dollars | Amount : | AmountDollars 122348.218 5 Amount - Dollars And Cents | Amount : | AmountDollarsAndCents 122348.218 5 Amount - Cents | Amount in cents : | AmountCents 122348.218 5 Date - MMDD | MMDD or MM/DD: | DateMMDD 122348.218 5 Date - MMDD - DM | MMDD or MM/DD: | DateMMDD_DM 122348.218 5 Date - DDMM | DDMM or DD/MM: | DateDDMM 122348.218 5 Date - DDMM - MD | DDMM or DD/MM: | DateDDMM_MD 122348.218 5 Date - MMDDYYYY | MMDDYYYY or MM/DD/YYYY: | DateMMDDYYYY 122348.218 5 Date - MMDDYYYY - DMY | MMDDYYYY or MM/DD/YYYY: | DateMMDDYYYY_DMY 122348.218 5 Date - DDMMYYYY | DDMMYYYY or DD/MM/YYYY: | DateDDMMYYYY 122348.218 5 Date - DDMMYYYY - MDY | DDMMYYYY or DD/MM/YYYY: | DateDDMMYYYY_MDY 122348.218 5 Time am/pm - HHNN | Time in format HHNN or HH:NN | TimeHHNN 122348.218 5 Time 24 hour - HHNN | HHNN or HH:NN | TimeHHNN24 122348.218 5 Date & Time - MMDDHHNN | MMDDHHNN or MM/DD, HH:NN: | DateTimeMMDDHHNN 122348.218 5 Date & Time - DDMMHHNN | DDMMHHNN or DD/MM, HH:NN: | DateTimeDDMMHHNN 122348.218 5 Date & Time - MSSQL format | YYYY-M-D HH:NN:SS | DateTimeMSSQL 122348.234 5 Date & Time - SQL Long Date & Time | M/D/YYYY H:NN:SS AM/PM | DateTimeSQLLongDateTime 122348.234 5 Date & Time - Mid Date, Long Time | D-MMM-YY HH:NN:SS AM/PM | DateTimeMidDateLongTime 122348.234 5 Time - HH:NN:SS AM/PM | HH:NN:SS AM/PM | DateTimeLongTime 122348.234 5 --- 122348.234 5 lib_num2wav.vbs read complete 122348.234 5 sockStatusLink_init call 122348.234 5 StatusLink socket init start 122348.234 5 read Config.xml //devicesSysManagers/StatusLink start 122348.234 5 config.xml does not have //devicesSysManagers/StatusLink section (status link wil use the default port of 7130) 122348.234 5 open //devicesSysManagers/StatusLink to listen on port 7130 122348.234 5 read Config.xml //devicesSysManagers/StatusLink end 122348.234 5 vgServices_InitAccess call 122348.234 5 [startup]:RegAsmVgServices not set. default is 0 122348.234 5 not registering vgServices in GAC. Installer should have registered COM interface (C:\Program Files\VoiceGuide\vgServices.dll), INI/Startup/RegAsmVgServices=[0] (use 1 to force registration, or use 0 to skip registration) 122348.234 5 wcf services: configured using .config file (that would be: vgIvrService.exe.config) 122348.312 5 wcf services: open ServiceHost vgEngine.LineCommandLink 122349.359 5 wcf services: open ServiceHost vgEngine.PortCommandLink 122349.375 5 wcf services: open ServiceHost vgEngine.PortStatus 122349.375 5 wcf services: open ServiceHost vgEngine.AcdService 122349.390 5 Remoting_Init_inVgEngine call 122349.390 5 Remoting_Init start. in-code config. port=7139, name=vgServices, connect string=http://localhost:7139/vgIvrRemoting/vgServices 122349.390 5 note: use this http connect string in any web browser to obtain WSDL for this remoting service: http://localhost:7139/vgIvrRemoting/vgServices?WSDL 122349.406 5 Remoting_Init remoting test. http://localhost:7139/vgIvrRemoting/vgServices 122349.421 5 0 Remoting_Init vgrServer_test.Version() call. 122349.468 13 rem vgRemotingCommandLink constructor start, parmameterless 122349.468 13 rem Version start 122349.468 5 0 Remoting_Init vgrServer_test.Version()=7.0.3415.28902 122349.468 5 Remoting_Init remoting test completed ok 122349.468 5 [sAPI]:TTSEngine = 122349.468 5 kttel Initialize_Enqueue(C:\Program Files\VoiceGuide\, config_ktTel=C:\Program Files\VoiceGuide\Config\Config.xml, config_ktTts=) 122349.484 5 0 qTel add cmd_Initialize [300,0,0,0,0][C:\Program Files\VoiceGuide\||||] 122349.484 5 [init]:GcStart = 122349.484 5 kttel call InitHardware_Enqueue(C:\Program Files\VoiceGuide\Config\Config.xml,) 122349.484 5 0 qTel add cmd_InitHardware [0,0,0,0,0][C:\Program Files\VoiceGuide\Config\Config.xml||||] 122349.484 5 asr ourModTargetDialogic.zConfigXml_MRCPv2Server.sServerIP= 122349.484 5 EngineStart wait till sVgEngineStartupProgressInfo==started 122349.484 7 0 qTel run cmd_Initialize 122349.546 7 0 ev generic: ktTel_Completion 10000 0,Completion_Initialize, crn=0, 0,0,0,,, 122349.546 7 0 qScr add evktTelCompletion 0 Completion_Initialize 122349.546 6 qScr max items=1 122349.562 7 0 qTel run cmd_InitHardware 122349.562 6 0 qScr run evktTelCompletion Completion_Initialize, iActionID=0, crn=0[0|0|0|0|0][|||||] 122349.562 6 Completion_ktTel_Initialize. no further processing needed. 122351.171 7 0 ev generic: ktTel_Completion 10000 0,Completion_InitHardware, crn=0, 0,0,0,,, 122351.187 7 0 qScr add evktTelCompletion 0 Completion_InitHardware 122351.187 6 0 qScr run evktTelCompletion Completion_InitHardware, iActionID=0, crn=0[0|0|0|0|0][|||||] 122351.187 6 OnCompletion_ktTel_InitHardware begin 122351.187 6 [brand]:Name = 122351.187 6 [brand]:Http = 122351.187 6 no license file C:\Program Files\VoiceGuide\userinfo.lic 122351.187 6 lib_num2wav.vbs rev700 flag 122351.187 6 reg , lines: 30 id: | GM407326 122351.203 6 OpenChannels start 122351.203 6 OpenChannels set ktTel_LineOpen loop start 122351.203 6 open signaling start 122351.203 6 0 qTel add cmd_SignalingChannelOpen [0,0,0,0,0][||||] 122351.203 6 open signaling => [] 122351.203 7 0 qTel run cmd_SignalingChannelOpen 122351.203 6 0 GetVgsAndAttachVgsToIvrDevice looking for loaded script [D:\VoiveGuide\01 VoiceGuide.vgs] maxvgs=0 122351.203 7 0 ev generic: ktTel_Completion 10000 0,SignalingChannelOpen, crn=0, 0,0,0,signaling,, 122351.203 6 0 script [D:\VoiveGuide\01 VoiceGuide.vgs] not already loaded. Loading now. 122351.203 7 0 qScr add evktTelCompletion 0 SignalingChannelOpen 122351.203 6 VgsScriptLoad load start [D:\VoiveGuide\01 VoiceGuide.vgs] 122351.250 6 GetVgsAndAttachVgsToIvrDevice VgsScriptLoad returned iVgsIdx=1 122351.250 6 qTel add cmd_LineOpen [7,0,0,0,0][dxxxB1C1|dxxxB1C1||pdk_na_an_io|] 122351.250 6 LineOpen dxxxB1C1,dxxxB1C1, => [] 122351.250 7 qTel run cmd_LineOpen 122351.250 6 0 GetVgsAndAttachVgsToIvrDevice looking for loaded script [D:\VoiveGuide\01 AutoAttendant2\AutoAttendant2.vgs] maxvgs=1 122351.250 6 0 script loaded at idx 1 is: [D:\VoiveGuide\01 VoiceGuide.vgs], superseeded=False inFreeList=False 122351.250 6 0 script [D:\VoiveGuide\01 AutoAttendant2\AutoAttendant2.vgs] not already loaded. Loading now. 122351.250 6 VgsScriptLoad load start [D:\VoiveGuide\01 AutoAttendant2\AutoAttendant2.vgs] 122351.265 6 GetVgsAndAttachVgsToIvrDevice VgsScriptLoad returned iVgsIdx=2 122351.265 6 qTel add cmd_LineOpen [7,0,0,0,0][dxxxB1C2|dxxxB1C2||pdk_na_an_io|] 122351.265 6 LineOpen dxxxB1C2,dxxxB1C2, => [] 122351.265 6 0 GetVgsAndAttachVgsToIvrDevice looking for loaded script [C:\Program Files\VoiceGuide\Scripts\3 Way Transfers\3 Way Transfers.vgs] maxvgs=2 122351.265 6 0 script loaded at idx 1 is: [D:\VoiveGuide\01 VoiceGuide.vgs], superseeded=False inFreeList=False 122351.265 6 0 script loaded at idx 2 is: [D:\VoiveGuide\01 AutoAttendant2\AutoAttendant2.vgs], superseeded=False inFreeList=False 122351.265 6 0 script [C:\Program Files\VoiceGuide\Scripts\3 Way Transfers\3 Way Transfers.vgs] not already loaded. Loading now. 122351.265 6 VgsScriptLoad load start [C:\Program Files\VoiceGuide\Scripts\3 Way Transfers\3 Way Transfers.vgs] 122351.281 6 GetVgsAndAttachVgsToIvrDevice VgsScriptLoad returned iVgsIdx=3 122351.281 6 qTel add cmd_LineOpen [7,0,0,0,0][dxxxB1C3|dxxxB1C3||pdk_na_an_io|] 122351.281 6 LineOpen dxxxB1C3,dxxxB1C3, => [] 122351.281 6 0 GetVgsAndAttachVgsToIvrDevice looking for loaded script [D:\VoiveGuide\01 VoiceGuide.vgs] maxvgs=3 122351.281 6 0 script loaded at idx 1 is: [D:\VoiveGuide\01 VoiceGuide.vgs], superseeded=False inFreeList=False 122351.281 6 0 GetVgsAndAttachVgsToIvrDevice. found loaded script. IvrDevState.iVgsIdx=1 [D:\VoiveGuide\01 VoiceGuide.vgs] 122351.281 6 qTel add cmd_LineOpen [7,0,0,0,0][dxxxB1C4|dxxxB1C4||pdk_na_an_io|] 122351.281 6 LineOpen dxxxB1C4,dxxxB1C4, => [] 122351.281 6 route channels start 122351.281 6 0 qTel add cmd_RouteAllToDefaultTimeslots [0,0,0,0,0][||||] 122351.281 6 route channels => [] 122351.281 6 VoIP Authentication & Registration start 122351.281 6 VoIP_Authentications_EntriesCount=0 122351.281 6 ktTel_VoIPProvider_AuthenticationSet call 122351.281 6 0 qTel add cmd_VoIPProvider_AuthenticationSet [0,0,0,0,0][||||] 122351.281 6 ktTel_VoIPProvider_AuthenticationSet => [] 122351.281 6 VoIP_Registrations_EntriesCount=0 122351.281 6 timer start engine system timers 122351.281 6 timer start engine system timers 122351.281 6 ------------------------------------------------------------------------------------------------------ 122351.281 6 vgEngine Startup completed 122351.281 6 ------------------------------------------------------------------------------------------------------ 122351.281 6 init completed, devices controlled=4 122351.281 6 qScr max time =00:00:00.0781250 122351.281 6 0 qScr run evktTelCompletion SignalingChannelOpen, iActionID=0, crn=0[0|0|0|0|0][signaling|||||] 122351.281 6 qScr no handler for ktTelCompletion: SignalingChannelOpen 122351.296 5 EngineStart wait till sVgEngineStartupProgressInfo==started completed 122351.296 5 event EngineStarted not called. function pointer is NULL 122351.328 18 1 ev Dialogic 135,TDX_SETHOOK, crn=0, 0,0,0,DX_ONHOOK,, 122351.328 18 1 qScr add evScriptEvent 135 TDX_SETHOOK 122351.328 6 1 qScr run evScriptEvent TDX_SETHOOK, iActionID=0, crn=0[0|0|0|0|0][DX_ONHOOK|||||] 122351.328 18 1 ev CallState TDX_SETHOOK_DX_ONHOOK, crn=0, iEvent=2 ,1,0,32,,,]. vgEngine v7.0.3415.28902 (2009-05-08 15:03:23.86) 122351.328 18 1 qScr add evCallState 2 TDX_SETHOOK_DX_ONHOOK 122351.328 6 1 ScriptEvent TDX_SETHOOK DX_ONHOOK|| 122351.328 6 1 note LineState[iLineId].iIvrDev=0 122351.328 6 1 qScr run evCallState TDX_SETHOOK_DX_ONHOOK, iActionID=0, crn=0[1|0|32|0|0][|||||] 122351.328 7 1 ev generic: ktTel_Completion 10000 0,Completion_LineOpen, crn=0, 1,0,0,<port>1</port>,,1 122351.328 7 1 qScr add evktTelCompletion 0 Completion_LineOpen 122351.328 7 qTel run cmd_LineOpen 122351.328 6 1 ls set Idle 122351.328 6 1 yLineStateAppPov: Idle crn=0,ev=2,TDX_SETHOOK_DX_ONHOOK,0, sParam1= 122351.328 6 1 t timer clear (force=True) 122351.343 6 1 LINECALLSTATE_IDLE crn=0, dCallData retrieve CallData==NULL 122351.343 6 1 no script running on this line. AfterHangup script will not be ran. 122351.343 6 1 AllScritpsCompleted_Cleanup start 122351.343 6 1 ScriptState set Idle_WaitingForNextCall, (called from AllScritpsCompleted_Cleanup) 122351.343 6 1 WriteToLogFiles_CurrScriptOnly begin 122351.343 6 1 WriteToLogFiles_CurrScriptOnly : LineState.iVgsIdx<=0 122351.343 6 1 LineState_Reinit_AndReleaseCall: crn=0 122351.343 6 1 LineState_Reinit_CleanLineState : begin 122351.343 6 1 linestate reinit : no ivr device (iIvrDev) associated wirh this iLineId (0) 122351.343 6 1 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122351.343 6 1 state Waiting for a call... 122351.343 6 1 ScriptState set Idle_WaitingForNextCall, (called from LineState_Reinit_AndReleaseCall) 122351.343 6 1 qScr run evktTelCompletion Completion_LineOpen, iActionID=0, crn=0[1|0|0|0|0][<port>1</port>||1|||] 122351.343 6 1 OnCompletion_ktTel_LineOpen iIvrDev=1 122351.343 6 1 qTel add cmd_ParamSet [0,0,0,0,0][ConfigLine_Filename|C:\Program Files\VoiceGuide\Config\ConfigLine.xml|||] 122351.343 6 1 state Waiting for a call... 122351.343 6 1 ScriptState set Idle_WaitingForNextCall, (called from OnCompletion_ktTel_LineOpen) 122351.343 6 1 ls set Null_InGuardTimeAfterStartup 122351.343 6 1 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122351.343 18 3 ev Dialogic 135,TDX_SETHOOK, crn=0, 0,0,0,DX_ONHOOK,, 122351.343 18 3 qScr add evScriptEvent 135 TDX_SETHOOK 122351.343 6 3 qScr run evScriptEvent TDX_SETHOOK, iActionID=0, crn=0[0|0|0|0|0][DX_ONHOOK|||||] 122351.343 6 3 ScriptEvent TDX_SETHOOK DX_ONHOOK|| 122351.343 6 3 note LineState[iLineId].iIvrDev=0 122351.343 18 3 ev CallState TDX_SETHOOK_DX_ONHOOK, crn=0, iEvent=2 ,1,0,32,,,]. vgEngine v7.0.3415.28902 (2009-05-08 15:03:23.86) 122351.343 18 3 qScr add evCallState 2 TDX_SETHOOK_DX_ONHOOK 122351.343 6 3 qScr run evCallState TDX_SETHOOK_DX_ONHOOK, iActionID=0, crn=0[1|0|32|0|0][|||||] 122351.343 6 3 ls set Idle 122351.343 6 3 yLineStateAppPov: Idle crn=0,ev=2,TDX_SETHOOK_DX_ONHOOK,0, sParam1= 122351.343 6 3 t timer clear (force=True) 122351.343 6 3 LINECALLSTATE_IDLE crn=0, dCallData retrieve CallData==NULL 122351.343 6 3 no script running on this line. AfterHangup script will not be ran. 122351.343 6 3 AllScritpsCompleted_Cleanup start 122351.343 6 3 ScriptState set Idle_WaitingForNextCall, (called from AllScritpsCompleted_Cleanup) 122351.343 6 3 WriteToLogFiles_CurrScriptOnly begin 122351.343 6 3 WriteToLogFiles_CurrScriptOnly : LineState.iVgsIdx<=0 122351.343 6 3 LineState_Reinit_AndReleaseCall: crn=0 122351.343 6 3 LineState_Reinit_CleanLineState : begin 122351.343 6 3 linestate reinit : no ivr device (iIvrDev) associated wirh this iLineId (0) 122351.343 6 3 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122351.343 6 3 state Waiting for a call... 122351.343 6 3 ScriptState set Idle_WaitingForNextCall, (called from LineState_Reinit_AndReleaseCall) 122351.359 7 3 ev generic: ktTel_Completion 10000 0,Completion_LineOpen, crn=0, 3,0,0,<port>2</port>,,3 122351.359 7 3 qScr add evktTelCompletion 0 Completion_LineOpen 122351.359 7 qTel run cmd_LineOpen 122351.359 6 3 qScr run evktTelCompletion Completion_LineOpen, iActionID=0, crn=0[3|0|0|0|0][<port>2</port>||3|||] 122351.359 6 3 OnCompletion_ktTel_LineOpen iIvrDev=2 122351.359 6 3 qTel add cmd_ParamSet [0,0,0,0,0][ConfigLine_Filename|C:\Program Files\VoiceGuide\Config\ConfigLine.xml|||] 122351.359 6 3 state Waiting for a call... 122351.359 6 3 ScriptState set Idle_WaitingForNextCall, (called from OnCompletion_ktTel_LineOpen) 122351.359 6 3 ls set Null_InGuardTimeAfterStartup 122351.359 6 3 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122351.375 18 5 ev Dialogic 135,TDX_SETHOOK, crn=0, 0,0,0,DX_ONHOOK,, 122351.375 18 5 qScr add evScriptEvent 135 TDX_SETHOOK 122351.375 6 5 qScr run evScriptEvent TDX_SETHOOK, iActionID=0, crn=0[0|0|0|0|0][DX_ONHOOK|||||] 122351.375 6 5 ScriptEvent TDX_SETHOOK DX_ONHOOK|| 122351.375 18 5 ev CallState TDX_SETHOOK_DX_ONHOOK, crn=0, iEvent=2 ,1,0,32,,,]. vgEngine v7.0.3415.28902 (2009-05-08 15:03:23.86) 122351.375 6 5 note LineState[iLineId].iIvrDev=0 122351.375 18 5 qScr add evCallState 2 TDX_SETHOOK_DX_ONHOOK 122351.375 6 5 qScr run evCallState TDX_SETHOOK_DX_ONHOOK, iActionID=0, crn=0[1|0|32|0|0][|||||] 122351.375 6 5 ls set Idle 122351.375 6 5 yLineStateAppPov: Idle crn=0,ev=2,TDX_SETHOOK_DX_ONHOOK,0, sParam1= 122351.375 6 5 t timer clear (force=True) 122351.375 6 5 LINECALLSTATE_IDLE crn=0, dCallData retrieve CallData==NULL 122351.375 6 5 no script running on this line. AfterHangup script will not be ran. 122351.375 6 5 AllScritpsCompleted_Cleanup start 122351.375 6 5 ScriptState set Idle_WaitingForNextCall, (called from AllScritpsCompleted_Cleanup) 122351.375 6 5 WriteToLogFiles_CurrScriptOnly begin 122351.375 6 5 WriteToLogFiles_CurrScriptOnly : LineState.iVgsIdx<=0 122351.375 6 5 LineState_Reinit_AndReleaseCall: crn=0 122351.375 6 5 LineState_Reinit_CleanLineState : begin 122351.375 6 5 linestate reinit : no ivr device (iIvrDev) associated wirh this iLineId (0) 122351.375 6 5 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122351.375 6 5 state Waiting for a call... 122351.375 6 5 ScriptState set Idle_WaitingForNextCall, (called from LineState_Reinit_AndReleaseCall) 122351.390 7 5 ev generic: ktTel_Completion 10000 0,Completion_LineOpen, crn=0, 5,0,0,<port>3</port>,,5 122351.390 7 5 qScr add evktTelCompletion 0 Completion_LineOpen 122351.390 7 qTel run cmd_LineOpen 122351.390 6 5 qScr run evktTelCompletion Completion_LineOpen, iActionID=0, crn=0[5|0|0|0|0][<port>3</port>||5|||] 122351.390 6 5 OnCompletion_ktTel_LineOpen iIvrDev=3 122351.390 6 5 qTel add cmd_ParamSet [0,0,0,0,0][ConfigLine_Filename|C:\Program Files\VoiceGuide\Config\ConfigLine.xml|||] 122351.390 6 5 state Waiting for a call... 122351.390 6 5 ScriptState set Idle_WaitingForNextCall, (called from OnCompletion_ktTel_LineOpen) 122351.390 6 5 ls set Null_InGuardTimeAfterStartup 122351.390 6 5 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122351.406 18 7 ev Dialogic 135,TDX_SETHOOK, crn=0, 0,0,0,DX_ONHOOK,, 122351.406 18 7 qScr add evScriptEvent 135 TDX_SETHOOK 122351.406 6 7 qScr run evScriptEvent TDX_SETHOOK, iActionID=0, crn=0[0|0|0|0|0][DX_ONHOOK|||||] 122351.406 18 7 ev CallState TDX_SETHOOK_DX_ONHOOK, crn=0, iEvent=2 ,1,0,32,,,]. vgEngine v7.0.3415.28902 (2009-05-08 15:03:23.86) 122351.406 6 7 ScriptEvent TDX_SETHOOK DX_ONHOOK|| 122351.406 18 7 qScr add evCallState 2 TDX_SETHOOK_DX_ONHOOK 122351.406 6 7 note LineState[iLineId].iIvrDev=0 122351.406 6 7 qScr run evCallState TDX_SETHOOK_DX_ONHOOK, iActionID=0, crn=0[1|0|32|0|0][|||||] 122351.406 6 7 ls set Idle 122351.406 6 7 yLineStateAppPov: Idle crn=0,ev=2,TDX_SETHOOK_DX_ONHOOK,0, sParam1= 122351.406 6 7 t timer clear (force=True) 122351.406 6 7 LINECALLSTATE_IDLE crn=0, dCallData retrieve CallData==NULL 122351.406 6 7 no script running on this line. AfterHangup script will not be ran. 122351.406 6 7 AllScritpsCompleted_Cleanup start 122351.406 6 7 ScriptState set Idle_WaitingForNextCall, (called from AllScritpsCompleted_Cleanup) 122351.406 6 7 WriteToLogFiles_CurrScriptOnly begin 122351.406 6 7 WriteToLogFiles_CurrScriptOnly : LineState.iVgsIdx<=0 122351.406 6 7 LineState_Reinit_AndReleaseCall: crn=0 122351.406 6 7 LineState_Reinit_CleanLineState : begin 122351.406 6 7 linestate reinit : no ivr device (iIvrDev) associated wirh this iLineId (0) 122351.406 6 7 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122351.406 6 7 state Waiting for a call... 122351.406 6 7 ScriptState set Idle_WaitingForNextCall, (called from LineState_Reinit_AndReleaseCall) 122351.421 7 7 ev generic: ktTel_Completion 10000 0,Completion_LineOpen, crn=0, 7,0,0,<port>4</port>,,7 122351.421 7 7 qScr add evktTelCompletion 0 Completion_LineOpen 122351.421 7 0 qTel run cmd_RouteAllToDefaultTimeslots 122351.421 6 7 qScr run evktTelCompletion Completion_LineOpen, iActionID=0, crn=0[7|0|0|0|0][<port>4</port>||7|||] 122351.421 6 7 OnCompletion_ktTel_LineOpen iIvrDev=4 122351.421 6 7 qTel add cmd_ParamSet [0,0,0,0,0][ConfigLine_Filename|C:\Program Files\VoiceGuide\Config\ConfigLine.xml|||] 122351.421 6 7 state Waiting for a call... 122351.421 6 7 ScriptState set Idle_WaitingForNextCall, (called from OnCompletion_ktTel_LineOpen) 122351.421 6 7 ls set Null_InGuardTimeAfterStartup 122351.421 6 7 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122351.453 7 0 ev generic: ktTel_Completion 10000 0,RouteAllToDefaultTimeslots, crn=0, 0,0,0,route,, 122351.453 7 0 qScr add evktTelCompletion 0 RouteAllToDefaultTimeslots 122351.453 7 0 qTel run cmd_VoIPProvider_AuthenticationSet 122351.453 6 0 qScr run evktTelCompletion RouteAllToDefaultTimeslots, iActionID=0, crn=0[0|0|0|0|0][route|||||] 122351.453 6 qScr no handler for ktTelCompletion: RouteAllToDefaultTimeslots 122351.453 7 1 qTel run cmd_ParamSet 122351.562 7 3 qTel run cmd_ParamSet 122351.656 7 5 qTel run cmd_ParamSet 122351.765 7 7 qTel run cmd_ParamSet 122353.578 20 1 timer EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122353.578 20 1 qScr add evScriptEvent 9013 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122353.578 20 3 timer EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122353.578 6 1 qScr run evScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iActionID=0, crn=0[0|0|0|0|0][|||||] 122353.578 6 1 ScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT || 122353.578 20 3 qScr add evScriptEvent 9013 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122353.578 6 1 ls set Null 122353.578 6 3 qScr run evScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iActionID=0, crn=0[0|0|0|0|0][|||||] 122353.578 6 3 ScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT || 122353.578 6 3 ls set Null 122353.796 20 5 timer EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122353.796 20 5 qScr add evScriptEvent 9013 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122353.796 20 7 timer EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122353.796 20 7 qScr add evScriptEvent 9013 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122353.796 6 qScr max items=2 122353.796 6 5 qScr run evScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iActionID=0, crn=0[0|0|0|0|0][|||||] 122353.796 6 5 ScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT || 122353.796 6 5 ls set Null 122353.796 6 7 qScr run evScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iActionID=0, crn=0[0|0|0|0|0][|||||] 122353.796 6 7 ScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT || 122353.796 6 7 ls set Null 122401.390 18 1 ev CallState DE_RINGS, crn=10000001, iEvent=2 ,2,0,8,,,]. vgEngine v7.0.3415.28902 (2009-05-08 15:03:23.86) 122401.390 18 1 qScr add evCallState 2 DE_RINGS 122401.390 6 1 qScr run evCallState DE_RINGS, iActionID=0, crn=10000001[2|0|8|0|0][|||||] 122401.390 6 1 ls set Offered 122401.390 6 1 yLineStateAppPov: Offered crn=10000001,ev=2,DE_RINGS,0, sParam1= 122401.390 6 1 ls set Offered 122401.390 18 1 ev ring 1, hCall=0x10000001 vgEngine v7.0.3415.28902 (2009-05-08 15:03:23.86) 122401.390 18 1 qScr add evRing 8501 EV_RING 122401.390 18 1 ev Dialogic 134,TDX_CST, crn=10000001, 0,0,0,DE_RINGS,ET_RON, 122401.390 6 1 processing the CallerID data supplied in OFFERED event 122401.390 18 1 qScr add evScriptEvent 134 TDX_CST 122401.390 6 1 cid LastCidMessage values [,,] 122401.390 6 1 cid setting current cid values 122401.390 6 1 cid iCallerIdHasArrived=1 122401.390 6 1 AnswerTheCallIfAllowed iIvrDev=1, strDlgcDevName_Network=dxxxB1C1 122401.390 6 1 rings=0, min rings before answer=0 (iCallerIdHasArrived=1) 122401.390 6 1 should answer as number of rings reached 122401.390 6 1 rv clear all 122401.390 6 1 LineState ResetAtStartOfNewCall 122401.390 6 1 Set_hCall crn=10000001, called from AnswerThisCallIfAllowed 122401.390 6 1 do AnswerTheCall 122401.390 6 1 ScriptState set Running_Normal, (called from AnswerTheCallIfAllowed) 122401.390 6 1 answering the call (picking up the line) 122401.390 6 1 t timer clear (force=True) 122401.390 6 1 ktTel_AnswerCall_Enqueue source=AnswerTheCall 122401.390 6 1 qTel add cmd_AnswerCall [0,0,0,0,0][||||] 122401.390 6 1 ktTel_LineAnswerCall => 122401.390 7 1 qTel run cmd_AnswerCall 122401.390 6 1 qScr run evRing EV_RING, iActionID=0, crn=10000001[1|0|0|0|0][|||||] 122401.406 6 1 FireEvent_RemotingIf_VgEngine RING 1 122401.406 6 1 time since last ring : 0.000 122401.406 6 1 state Ring 1 122401.406 6 1 AnswerTheCallIfAllowed iIvrDev=1, strDlgcDevName_Network=dxxxB1C1 122401.406 6 1 rings=1, min rings before answer=0 (iCallerIdHasArrived=1) 122401.406 6 1 should answer as number of rings reached 122401.406 6 1 rv clear all 122401.406 6 1 LineState ResetAtStartOfNewCall 122401.406 6 1 Set_hCall crn=10000001, called from AnswerThisCallIfAllowed 122401.406 6 1 do AnswerTheCall 122401.406 6 1 ScriptState set Running_Normal, (called from AnswerTheCallIfAllowed) 122401.406 6 1 call has already been answered at 5/21/2009 12:24:01 PM 122401.406 6 1 qScr run evScriptEvent TDX_CST, iActionID=0, crn=10000001[0|0|0|0|0][DE_RINGS|ET_RON||||] 122401.406 6 1 ScriptEvent TDX_CST DE_RINGS|ET_RON| 122401.953 18 1 ev Dialogic 135,TDX_SETHOOK, crn=10000001, 0,0,0,DX_OFFHOOK,CALL_INBOUND, 122401.953 18 1 qScr add evScriptEvent 135 TDX_SETHOOK 122401.953 6 1 qScr run evScriptEvent TDX_SETHOOK, iActionID=0, crn=10000001[0|0|0|0|0][DX_OFFHOOK|CALL_INBOUND||||] 122401.953 6 1 ScriptEvent TDX_SETHOOK DX_OFFHOOK|CALL_INBOUND| 122401.953 18 1 ev CallState TDX_SETHOOK_DX_OFFHOOK, crn=10000001, iEvent=2 ,256,1,4,,,]. vgEngine v7.0.3415.28902 (2009-05-08 15:03:23.86) 122401.953 18 1 qScr add evCallState 2 TDX_SETHOOK_DX_OFFHOOK 122401.953 6 1 qScr run evCallState TDX_SETHOOK_DX_OFFHOOK, iActionID=0, crn=10000001[256|1|4|0|0][|||||] 122401.953 18 1 ev Dialogic 134,TDX_CST, crn=10000001, 65535,0,0,DE_LCON,, 122401.953 6 1 ls set Connected 122401.953 18 1 qScr add evScriptEvent 134 TDX_CST 122401.953 6 1 yLineStateAppPov: Connected crn=10000001,ev=2,TDX_SETHOOK_DX_OFFHOOK,1, sParam1= 122401.953 6 1 ls set Connected 122401.953 6 1 Set_hCall crn=10000001, called from LINECALLSTATE_CONNECTED 122401.953 6 1 ls set Connected 122401.953 6 1 Inband detection not enabled 122401.953 6 1 StartLoadedVgs at 2009-05-21 12:24:01 7.0.3415.28902 (2009-05-08 15:03:23.86) 122401.953 6 1 StartLoadedVgs LineState.iVgsIdx=1 122401.953 6 1 rvns add [scriptPath]{D:\VoiveGuide\} 122401.953 6 1 rvns add [scriptsPath]{D:\VoiveGuide\} 122401.953 6 1 set sScriptToRunOnHangup=[] in StartLoadedVgs 122401.953 6 1 rv add [$RV_STARTTIME]{2009-05-21 12:24:01} 122401.953 6 1 rv add [$RV_DEVICEID]{1} 122401.953 6 1 rv add [DlgcVoice]{dxxxB1C1} 122401.953 6 1 rv add [DlgcNetwork]{dxxxB1C1} 122401.953 6 1 rv add [$RV_CIDNAME]{} 122401.953 6 1 rvns add [PathApp]{C:\Program Files\VoiceGuide\} 122401.953 6 1 rvns add [scriptsPath]{D:\VoiveGuide\} 122401.953 6 1 rv add [$RV_CIDNUMBER]{} 122401.984 6 1 t timer clear (force=False) 122401.984 6 1 RunModule start [say Numbers,[Play 1],9] 122402.000 6 1 state [Play 1] Say Numbers: 022 as Digits 122402.000 6 1 PlaySoundStartNumbers , , 022, Digits 122402.000 6 dll vgLib_SayNumbers: Digits begin 122402.000 6 1 playing [022] as [Digits] using DLL : [0.wav,2.wav,2.wav] 122402.000 6 1 sOptionsXml= 122402.000 6 1 t timer clear (force=False) 122402.000 6 1 qTel add cmd_PlayStart [0,0,0,0,0][||||] 122402.000 6 1 play start ok, playId=790703 122402.000 7 1 qTel run cmd_PlayStart 122402.000 6 1 PlaySoundStartNumbers returned 122402.000 6 1 qScr run evScriptEvent TDX_CST, iActionID=0, crn=10000001[65535|0|0|0|0][DE_LCON|||||] 122402.000 6 1 ScriptEvent TDX_CST DE_LCON|| 122402.015 6 1 LsSayNbrPlay EV_UNKNOWN_134,TDX_CST 122402.015 6 1 path {TDX_CST} not found 122402.625 13 wcf PortStatus constructor start, parmameterless 122402.765 13 wcf AcdService constructor (parmameterless) start 122402.765 13 AcdService constructor (parmameterless) completed 122404.296 18 1 ev PlayEnd 1 790703 122404.296 18 1 play end id=790703, (current ID) 122404.296 18 1 qScr add evScriptEvent 8001 EV_PLAY_FINISHED 122404.296 6 1 qScr run evScriptEvent EV_PLAY_FINISHED, iActionID=0, crn=0[790703|0|0|0|0][|||||] 122404.296 6 1 ScriptEvent EV_PLAY_FINISHED || 122404.296 6 1 LsSayNbrPlay EV_PLAY_FINISHED,EV_PLAY_FINISHED 122404.296 6 1 path {EV_PLAY_FINISHED} not found 122404.296 6 1 iCurrReplayCount=0, iMaxReplayCount=2 122404.296 6 1 t timer set 2 sec : EV_TIMEOUT_REPLAYMSG 122406.484 4 1 timer EV_TIMEOUT_REPLAYMSG 122406.484 4 1 qScr add evScriptEvent 9005 EV_TIMEOUT_REPLAYMSG 122406.484 6 1 qScr run evScriptEvent EV_TIMEOUT_REPLAYMSG, iActionID=0, crn=0[0|0|0|0|0][|||||] 122406.484 6 1 ScriptEvent EV_TIMEOUT_REPLAYMSG || 122406.484 6 1 LsSayNbrPlay EV_TIMEOUT_REPLAYMSG,EV_TIMEOUT_REPLAYMSG 122406.484 6 1 path {EV_TIMEOUT_REPLAYMSG} not found 122406.484 6 1 PlaySoundStartNumbers , , 022, Digits 122406.484 6 dll vgLib_SayNumbers: Digits begin 122406.484 6 1 playing [022] as [Digits] using DLL : [0.wav,2.wav,2.wav] 122406.484 6 1 sOptionsXml= 122406.484 6 1 t timer clear (force=False) 122406.484 6 1 qTel add cmd_PlayStart [0,0,0,0,0][||||] 122406.484 6 1 play start ok, playId=795187 122406.484 7 1 qTel run cmd_PlayStart 122408.765 18 1 ev PlayEnd 1 795187 122408.765 18 1 play end id=795187, (current ID) 122408.765 18 1 qScr add evScriptEvent 8001 EV_PLAY_FINISHED 122408.765 6 1 qScr run evScriptEvent EV_PLAY_FINISHED, iActionID=0, crn=0[795187|0|0|0|0][|||||] 122408.765 6 1 ScriptEvent EV_PLAY_FINISHED || 122408.765 6 1 LsSayNbrPlay EV_PLAY_FINISHED,EV_PLAY_FINISHED 122408.765 6 1 path {EV_PLAY_FINISHED} not found 122408.765 6 1 iCurrReplayCount=1, iMaxReplayCount=2 122408.765 6 1 t timer set 2 sec : EV_TIMEOUT_REPLAYMSG 122410.859 20 1 timer EV_TIMEOUT_REPLAYMSG 122410.859 20 1 qScr add evScriptEvent 9005 EV_TIMEOUT_REPLAYMSG 122410.859 6 1 qScr run evScriptEvent EV_TIMEOUT_REPLAYMSG, iActionID=0, crn=0[0|0|0|0|0][|||||] 122410.859 6 1 ScriptEvent EV_TIMEOUT_REPLAYMSG || 122410.859 6 1 LsSayNbrPlay EV_TIMEOUT_REPLAYMSG,EV_TIMEOUT_REPLAYMSG 122410.859 6 1 path {EV_TIMEOUT_REPLAYMSG} not found 122410.859 6 1 PlaySoundStartNumbers , , 022, Digits 122410.859 6 dll vgLib_SayNumbers: Digits begin 122410.859 6 1 playing [022] as [Digits] using DLL : [0.wav,2.wav,2.wav] 122410.859 6 1 sOptionsXml= 122410.859 6 1 t timer clear (force=False) 122410.859 6 1 qTel add cmd_PlayStart [0,0,0,0,0][||||] 122410.859 6 1 play start ok, playId=799562 122410.859 7 1 qTel run cmd_PlayStart 122413.125 18 1 ev PlayEnd 1 799562 122413.125 18 1 play end id=799562, (current ID) 122413.125 18 1 qScr add evScriptEvent 8001 EV_PLAY_FINISHED 122413.125 6 1 qScr run evScriptEvent EV_PLAY_FINISHED, iActionID=0, crn=0[799562|0|0|0|0][|||||] 122413.125 6 1 ScriptEvent EV_PLAY_FINISHED || 122413.125 6 1 LsSayNbrPlay EV_PLAY_FINISHED,EV_PLAY_FINISHED 122413.125 6 1 path {EV_PLAY_FINISHED} not found 122413.125 6 1 iCurrReplayCount=2, iMaxReplayCount=2 122413.125 6 1 t timer set 10 sec : EV_TIMEOUT_HANGUP 122413.125 6 1 t timer set 10 sec : EV_TIMEOUT_HANGUP 122413.343 18 1 ev dtmf 1 (268435457,49,0) 122413.343 18 1 qScr add evScriptEvent 49 1 122413.343 6 1 qScr run evScriptEvent 1, iActionID=0, crn=0[0|0|0|0|0][|||||] 122413.343 6 1 ScriptEvent 1 || 122413.343 6 1 LsSayNbrPlay 1,1 122413.343 6 1 path {1} found (at offset 3) 122413.343 6 1 FindNextVgmTitleInPathList: next module title is=[Transfer Call 1] 122413.343 6 1 qTel add cmd_PlayStop [0,0,0,0,0][||||] 122413.343 6 1 play PlaySoundStop ok 122413.343 7 1 qTel run cmd_PlayStop 122413.343 6 1 rv add [Play 1]{1} 122413.343 6 1 t timer clear (force=False) 122413.343 6 1 RunModule start [Transfer Call,[Transfer Call 1],1] 122413.343 6 1 t timer set 0.4 sec : EV_TIMEOUT_READYTOBEGINTRANSFER 122413.703 20 1 timer EV_TIMEOUT_READYTOBEGINTRANSFER 122413.703 20 1 qScr add evScriptEvent 9012 EV_TIMEOUT_READYTOBEGINTRANSFER 122413.703 6 1 qScr run evScriptEvent EV_TIMEOUT_READYTOBEGINTRANSFER, iActionID=0, crn=0[0|0|0|0|0][|||||] 122413.703 6 1 ScriptEvent EV_TIMEOUT_READYTOBEGINTRANSFER || 122413.703 6 1 LsXfer_1_Start : 9012(EV_TIMEOUT_READYTOBEGINTRANSFER),EV_TIMEOUT_READYTOBEGINTRANSFER,0,0,0,,, 122413.703 6 1 path {EV_TIMEOUT_READYTOBEGINTRANSFER} not found 122413.703 6 1 timeout on transfer attempt set by VG.INI [PBX] AnnouncedTransfersMaxWaitTime (30 sec) 122413.703 6 1 t timer set 30 sec : EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 122413.703 6 1 state [Transfer Call 1] Blind Hookflash Transfer to 506 122413.703 6 1 dial Transfer prefix: [!] 122413.703 6 1 qTel add cmd_Dial [0,0,0,0,0][||!||] 122413.703 7 1 qTel run cmd_Dial 122413.968 18 1 ev Dialogic 132,TDX_DIAL, crn=10000001, 0,0,0,,, 122413.968 18 1 qScr add evScriptEvent 132 TDX_DIAL 122413.968 18 1 ev PlayEnd 1 0 122413.968 6 1 qScr run evScriptEvent TDX_DIAL, iActionID=0, crn=10000001[0|0|0|0|0][|||||] 122413.968 18 1 play end id=0, (current ID) 122413.968 6 1 ScriptEvent TDX_DIAL || 122413.968 18 1 qScr add evScriptEvent 8001 EV_PLAY_FINISHED 122413.968 6 1 LsXfer_2_OnEndHook1PlayDestNbr 132,TDX_DIAL,0,0,0,,, 122413.968 6 1 VG.INI [PBX] Transfer_Prefix_PauseAfter = 10 (100ms units) 122413.968 6 1 t timer set 1 sec : EV_TIMEOUT_Transfer_Prefix_PauseAfter 122413.968 6 1 qScr run evScriptEvent EV_PLAY_FINISHED, iActionID=0, crn=0[0|0|0|0|0][|||||] 122413.968 6 1 ScriptEvent EV_PLAY_FINISHED || 122413.968 6 1 LsXfer_2_OnEndHook1PlayDestNbr 8001,EV_PLAY_FINISHED,0,0,0,,, 122415.015 4 1 timer EV_TIMEOUT_Transfer_Prefix_PauseAfter 122415.015 4 1 qScr add evScriptEvent 9030 EV_TIMEOUT_Transfer_Prefix_PauseAfter 122415.015 6 1 qScr run evScriptEvent EV_TIMEOUT_Transfer_Prefix_PauseAfter, iActionID=0, crn=0[0|0|0|0|0][|||||] 122415.015 6 1 ScriptEvent EV_TIMEOUT_Transfer_Prefix_PauseAfter || 122415.015 6 1 LsXfer_2_OnEndHook1PlayDestNbr 9030,EV_TIMEOUT_Transfer_Prefix_PauseAfter,0,0,0,,, 122415.015 6 1 Dial [506] call, cp off 122415.015 6 1 qTel add cmd_Dial [0,0,0,0,0][||506||] 122415.015 6 1 Dial(506) ok 122415.015 7 1 qTel run cmd_Dial 122415.015 6 1 t timer set 30 sec : EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 122415.421 18 1 ev Dialogic 132,TDX_DIAL, crn=10000001, 0,0,0,,, 122415.421 18 1 qScr add evScriptEvent 132 TDX_DIAL 122415.421 18 1 ev PlayEnd 1 0 122415.421 6 1 qScr run evScriptEvent TDX_DIAL, iActionID=0, crn=10000001[0|0|0|0|0][|||||] 122415.421 18 1 play end id=0, (current ID) 122415.421 6 1 ScriptEvent TDX_DIAL || 122415.421 18 1 qScr add evScriptEvent 8001 EV_PLAY_FINISHED 122415.421 6 1 LsXfer_3_AfterDialDestNbrWaitForCallProgInfo 132,TDX_DIAL,0,0,0,,, 122415.421 6 1 LsXfer_3 TDX_DIAL on a XT_HOOK_BLIND 122415.437 6 1 HangupCall, source=LsXfer_3, WorkModeScript=Running_Normal, yLineStateAppPov=[Connected], lPlayId=0, lRecId=0 122415.437 6 1 ScriptState set Stopping, (called from HangupCall) 122415.437 6 1 ls set Disconnect_Pending 122415.437 6 1 state Hanging up... [LsXfer_3] 122415.437 6 1 rv add [Hangup Source]{LsXfer_3} 122415.437 6 1 GoOnHoook_IssueDropCall start (crn=10000001) 122415.437 6 1 t timer set 10 sec : EV_TIMEOUT_WAITFORIDLEAFTERDropCall 122415.437 6 1 qTel add cmd_DropCall [0,0,0,0,0][||||] 122415.437 6 1 GoOnHoook_IssueDropCall end 122415.437 7 1 qTel run cmd_DropCall 122415.437 6 1 qScr run evScriptEvent EV_PLAY_FINISHED, iActionID=0, crn=0[0|0|0|0|0][|||||] 122415.437 6 1 ScriptEvent EV_PLAY_FINISHED || 122415.437 6 1 LsEndingCall EV_PLAY_FINISHED 122415.484 18 1 ev Dialogic 135,TDX_SETHOOK, crn=10000001, 0,0,0,DX_ONHOOK,, 122415.484 18 1 qScr add evScriptEvent 135 TDX_SETHOOK 122415.484 6 1 qScr run evScriptEvent TDX_SETHOOK, iActionID=0, crn=10000001[0|0|0|0|0][DX_ONHOOK|||||] 122415.484 18 1 ev CallState TDX_SETHOOK_DX_ONHOOK, crn=10000001, iEvent=2 ,1,0,32,,,]. vgEngine v7.0.3415.28902 (2009-05-08 15:03:23.86) 122415.484 6 1 ScriptEvent TDX_SETHOOK DX_ONHOOK|| 122415.484 18 1 qScr add evCallState 2 TDX_SETHOOK_DX_ONHOOK 122415.484 6 1 LsEndingCall TDX_SETHOOK 122415.484 6 1 qScr run evCallState TDX_SETHOOK_DX_ONHOOK, iActionID=0, crn=10000001[1|0|32|0|0][|||||] 122415.484 6 1 ls set Idle 122415.484 6 1 yLineStateAppPov: Idle crn=10000001,ev=2,TDX_SETHOOK_DX_ONHOOK,0, sParam1= 122415.484 6 1 t timer clear (force=True) 122415.484 6 1 CallData.dateCallStartTime=5/21/2009 12:24:01 PM 122415.484 6 1 rv add [CallHangupTime]{2009-05-21 12:24:15} 122415.484 6 1 WriteCDRlogs: begin (campaign=, CallData.iLineId=0) 122415.484 6 1 writing CDR logs 122415.484 6 1 vg.ini/Log/CDR_LastData_SaveRv=0 - RVs XML will NOT be saved in LastApplicationData CDR field. 122415.484 6 1 CDR (in) : "","","","","","0","","D:\VoiveGuide\01 VoiceGuide.vgs","","2009-05-21 12:24:01","2009-05-21 12:24:01","2009-05-21 12:24:15",14,14,"ANSWERED","" 122415.484 6 1 CDR SQL: INSERT INTO CdrIn (Account, Src, Dst, Dcontext, Clid, Channel, Dstchannel, Lastapp, Lastdata, Start, Answer, Hangup, Duration, Billsec, Disposition, Amaflags) VALUES ('','','','','','0','','D:\VoiveGuide\01 VoiceGuide.vgs','','2009-05-21 12:24:01','2009-05-21 12:24:01','2009-05-21 12:24:15',14,14,'ANSWERED','') 122415.484 6 1 sIni_CDRLOG_ODBC_ConnectString (secondary CDR DB) not set. 122415.484 6 1 after hangup script: [] 122415.484 6 1 AfterHangup script not set. 122415.484 6 1 AllScritpsCompleted_Cleanup start 122415.484 6 1 ScriptState set Idle_WaitingForNextCall, (called from AllScritpsCompleted_Cleanup) 122415.484 6 1 WriteToLogFiles_CurrScriptOnly begin 122415.484 10 db PerformWork_RunCoreSql assign sql 122415.484 10 db PerformWork_RunCoreSql ExecuteNonQuery call: INSERT INTO CdrIn (Account, Src, Dst, Dcontext, Clid, Channel, Dstchannel, Lastapp, Lastdata, Start, Answer, Hangup, Duration, Billsec, Disposition, Amaflags) VALUES ('','','','','','0','','D:\VoiveGuide\01 VoiceGuide.vgs','','2009-05-21 12:24:01','2009-05-21 12:24:01','2009-05-21 12:24:15',14,14,'ANSWERED','') 122415.484 6 1 WriteToLogFiles_DoWrite begin : strLogFnameLessSuffix=D:\VoiveGuide\01 VoiceGuide 122415.484 6 1 WriteToLogFiles_DoWrite : log subdirectory exists, strLogFnameLessSuffix=D:\VoiveGuide\log\01 VoiceGuide 122415.484 6 1 LineState_Reinit_AndReleaseCall: crn=10000001 122415.484 6 1 LineState_Reinit_CleanLineState : begin 122415.484 6 1 ls set Null_InGuardTimeAfterEndOfCall 122415.484 6 1 ScriptState set Idle_WaitingForNextCall, (called from LineState_Reinit_CleanLineState) 122415.484 6 1 strThisCallIsInboundOrOutbound clear. (LineState_Reinit_CleanLineState) 122415.484 6 1 qTel add cmd_ReleaseCall [0,0,0,0,0][||||] 122415.484 7 1 qTel run cmd_ReleaseCall 122415.484 7 1 ev CallState GCEV_RELEASECALL, crn=10000001, iEvent=2137 ,0,0,0,GCST_NULL,,]. vgEngine v7.0.3415.28902 (2009-05-08 15:03:23.86) 122415.484 7 1 qScr add evCallState 2137 GCEV_RELEASECALL 122415.484 6 1 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122415.484 6 1 state Waiting for a call... 122415.484 6 1 ScriptState set Idle_WaitingForNextCall, (called from LineState_Reinit_AndReleaseCall) 122415.484 6 1 qScr run evCallState GCEV_RELEASECALL, iActionID=0, crn=10000001[0|0|0|0|0][GCST_NULL|||||] 122415.484 6 1 LineEvCallState_GCEV_RELEASECALL begin 122415.484 6 1 ls set Null_InGuardTimeAfterEndOfCall 122415.484 6 1 ScriptState set Idle_WaitingForNextCall, (called from gcev_releasecall) 122415.484 6 1 t timer set 3 sec : EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122415.484 6 1 callstate: left as is (Null_InGuardTimeAfterEndOfCall) as sEvent==GCEV_RELEASECALL. crn=10000001,ev=2137,GCEV_RELEASECALL,0, sParam1=GCST_NULL 122415.546 10 db PerformWork_RunCoreSql ExecuteNonQuery returned 122418.734 4 1 timer EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122418.734 4 1 qScr add evScriptEvent 9013 EV_TIMEOUT_AFTERIDLE_ALLOWOUT 122418.734 6 1 qScr run evScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT, iActionID=0, crn=0[0|0|0|0|0][|||||] 122418.734 6 1 ScriptEvent EV_TIMEOUT_AFTERIDLE_ALLOWOUT || 122418.734 6 1 ls set Null Share this post Link to post
SupportTeam Report post Posted 05/21/2009 05:08 AM It sounds like the current hookflash issued by the Dialogic card is too short for this PBX. Do you know what length hookflash our PBX expects? Are you able to do hookflash call transfers when using a normal analog phone on this line? Have you read and followed the instructions in this Help file page: http://www.voiceguide.com/vghelp/source/ht...lltransfers.htm ? When posting traces/scripts please .ZIP them up and post them as attachments. Share this post Link to post
