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Listening To Voicemail: Interrupt With Dtmf?

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When I listen to my voicemail messages, I can't interrupt neither the voice prompts nor messages with DTMF. So I have to sit through everything. Is there a way to get Voiceguide to be more responsive and act immediately upon a DTMF signal?

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VoiceGuide does react immediately to DTMFs.

 

You must be using one of the Voice Modems which does not stop playing sound files when it's told to stop... (see the list of typical Voice Modem limitations on our page here).

 

Your option is to get a different modem or (better) get a Dialogic card.

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