Limit For Record Time

[Guest Advia]

Hi Every,

 

 

Im testing voicegide ivr program and i have a some quetions.

 

1. i made call recording script then i want to give record time limit for recording ex. 2 minutes. how can i give

 

2. in call recording system i give some digits input for stop recording ex. "Please press * button for stop your recording" when users press * button after their record finish record system record with * button tone

 

how can fix this problems

info_guncer.com

[SupportTeam]

I want to give record time limit for recording ex. 2 minutes.

The Timeout path is used to specify the maximum length of recording.

Please see: http://www.voiceguide.com/vghelp/html/modRecord.htm :

system record with * button tone

Can you please tell us which version of VoiceGuide are you using and if you are using a Voice modem or a Dialogic card?

Also, could you please post a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what is going wrong.

(When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.)

[Guest Guest]

im using 4.9.0 version and aztech usb extrernal modem for my test

[SupportTeam]

Where have you downloaded v4.9 from for testing?

That version is quite old now, please download the latest version (v5.2.3) from http://www.voiceguide.com/vgDownload.htm