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VoiceGuide
 
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Dialogic Application Partner

Dialogic Channel Partner

Use the link below to download a fully working evaluation version of VoiceGuide Enterprise+Dialer.
  
VoiceGuide v7.1.0 (21 MB)
     For use with current Dialogic cards, or can be setup for VoIP operation (no telephony cards required).
     Click here to download WinXP and Win2003 Dialogic drivers for use with VoiceGuide v7
     Click here to download Vista and Win2008 Dialogic drivers for use with VoiceGuide v7
     Click here to download HMP VoIP drivers (SU253)
     .NET 3.5 SP1 needs to be installed.
 
VoiceGuide ACD Agent v7.1.0
     Click here to download VoiceGuide ACD Agent Installation Instructions
 
VoiceGuide v6.0.3391 (13 MB)
     For use with the older and discontinued Dialogic cards.
     Use Dialogic SR5.1.1 SP1 or SR5.1.1 FP1 drivers.
     Requires .NET 2.0
 
VoiceGuide for TAPI v5.2.5049 (23 MB)
     For use with TAPI devices: Voice Modems, CAPI BRI cards, etc.
 
VoiceGuide Help File (.chm)  (1.5 MB) 
VoiceGuide Help PDF (1.7 MB) 
 
VoiceGuide Voicemail Menus (16 KB) 

 

  Text To Speech (TTS) Engines

Microsoft's SAPI 5 or later is required by the VoiceGuide Text to Speech modules.

At this stage the only way to install SAPI 5 engine is to download the full release from Microsoft.

Download SAPI 5.1

For more information on SAPI please visit:
Microsoft SAPI 5.1 site:
www.microsoft.com/speech/download/sdk51/

Microsoft includes a few free TTS voices with SAPI. Better quality TTS engines can be obtained separately from:

AT&T Natural Voices  many languages ($35 hear and buy)
Cepstral English, French, German, Spanish ($30 sold by Cepstral direct)
NeoSpeech many languages ($35 hear and buy)
Nuance Realspeak Solo many languages ($35 hear and buy)
Prologix's Vaachak Hindi, Sanskrit, Marathi, Konkani
GVZ Turkish
Diaglo

Applications designed to read very long TTS streams (over 5 minutes) would benefit from using TTS engines designed for this purpose, like Nuance Realspeak Telecom. Please contact sales@voiceguide.com if such a solution is required.

Interesting article to read from the VoiceGuide Support Forum: TTS on multiple lines

 

  Speech Recognition Engines

Any MRCPv2 compliant Speech Recognition engine can be used with VoiceGuide. We recommend using LumenVox or Nuance.

Both LumenVox and Nuance can be purchased from our WWW order page.

LumenVox is less expensive then Nuance, with the 1 line license priced at US$50.

 

  Other Sound Files

Alternative 'system\voice' sound files for VoiceGuide v5 and v6 can be downloaded from the following sites:

ProPrompts™ sound files (all formats) (6.45 MB)
US Female sound files for Dialogic D/21D,D/41D,Dialog/4,VFX/40 (MuLaw 8kHz 8bit Mono) (2.83 MB)

 

  Other Prerequisites for Version 5 and Version 6

Database Drivers - Microsoft's Data Access Components (MDAC)

These should be included with Windows already. If they are not included you can download them here:

Download Microsoft Data Access Components

 

Runtime Distribution Pack

This should be included with Windows already. If it is not included you can download it here:

Runtime Distribution Pack

 

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