VoiceGuide IVR Software Main Page
Jump to content

Search the Community

Showing results for tags 'dtmf'.

More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Found 3 results

  1. IVR never receive DTMF at all

    Now I might have DTMF issue. When I made the test call and it looks like IVR never receive DTMF at all. I did check IVR log and couldn't find anything.
  2. Dear VoiceGuide, I have a script which says Press 1 for Arabic and Press 2 fro English once the user press the number then i want to save this value in cdrin table.Please do the needful.
  3. Voiceguide Not Hearing Dtmf

    We are deploying a Voiceguide setup that relies on DTMF input. However, DTMF tones are not being recognized. Pertinent information: 1. Voiceguide is installed on a Windows 2012 R2 VM in the Azure cloud. 1. Voiceguide is registered to a cloud-based Asterisk as a SIP peer, and Asterisk is configured as UDP SIP. 2. SIP Provider is Flowroute. 3. DTMF tones are configured as rfc2833. Wireshark and Voiceguide traces attached. 0614vgTrace.zip SIP_RTP capture.zip