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Showing results for tags 'DTMF'.
Found 3 results
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IVR never receive DTMF at all
Harry C posted a topic in General
Now I might have DTMF issue. When I made the test call and it looks like IVR never receive DTMF at all. I did check IVR log and couldn't find anything. -
Save dtmf press tones in incoming call
Guest posted a topic in General
Dear VoiceGuide, I have a script which says Press 1 for Arabic and Press 2 fro English once the user press the number then i want to save this value in cdrin table.Please do the needful. -
Voiceguide Not Hearing Dtmf
Accel posted a topic in General
We are deploying a Voiceguide setup that relies on DTMF input. However, DTMF tones are not being recognized. Pertinent information: 1. Voiceguide is installed on a Windows 2012 R2 VM in the Azure cloud. 1. Voiceguide is registered to a cloud-based Asterisk as a SIP peer, and Asterisk is configured as UDP SIP. 2. SIP Provider is Flowroute. 3. DTMF tones are configured as rfc2833. Wireshark and Voiceguide traces attached. 0614vgTrace.zip SIP_RTP capture.zip