Soft Stopping Vg

[invoso.com]

Is possible to blocking channels to turn off VG?

 

When I need to change something in VG setup I have to cut off all users by stopping VG.

Is possible to use function as "disable all channels"?

 

I have this function in other IVR software.

After command "disable channels" unused channels are disabled and on used channels IVR software waiting with disabling until end of connection.

In this case I can stop System no terminating current calls.

[SupportTeam]

This is something that is possible on T1 ISDN and E1 ISDN trunks only.

 

Do you want to put the channels in "MAINTENANCE" state, or do you want to put the channels in "OUT-OF-SERVICE" state?

[invoso.com]

I think "OUT OF SERVICE".

[SupportTeam]

Please update your system to this version of VoiceGuide:

[old link deleted]

In this version you can use the Line Status Monitor to issue command to Dialogic T1/E1 cards to put the channels In-Service / Maintenance/ Out-Of-Service.

This is made by right-clicking on selected channel(s) and going into the "Set ISDN Channel State" context menu.

To select multiple channels, hold down the CTRL key while clicking the items to select. Consecutive channels can be selected by clicking the first channel to select and then, while holding down the SHIFT key, clicking the last channel to select.

[invoso.com]

NSIS Error

 

Istaller integrity check has failed.

[SupportTeam]

re-uploaded. Please try downloading now.

[Guest miva]

Will this be a standard feature in all future versions of the status monitor?

 

I believe we would also use this function infrequently.

[SupportTeam]

Will this be a standard feature in all future versions of the status monitor?

Yes.

[invoso.com]

One more question:

 

If I set up status Out of service or Maintenance for all of channels will VG:

- blocking all unused channels?

- waiting until end of call on used channels to set needed status?

[SupportTeam]

The setting will apply to selected channels.

 

To select multiple channels, hold down the CTRL key while clicking the items to select. Consecutive channels can be selected by clicking the first channel to select and then, while holding down the SHIFT key, clicking the last channel to select.

 

- waiting until end of call on used channels to set needed status?

Yes.