Vbs Module Failure

[Guest donamenband]

Please see the last phone call in the attached logs.zip

 

It seems that the call ended prematurely because of a VB Script module which either failed or timed-out.

We are trying to debug this as it has happened many times.

 

From the logs, we were unable to determine if...

1-The module timed out because the 5 second limit was exceeded.

2-The module failed because vg.Run_ResultReturn($RV_LINEID, "fail") was called.

3-The module failed because of some other reason.

 

Please advise how I find the cause of this error.

logs.zip

[SupportTeam]

Trace shows that VoiceGuide detected that VBScript task in module [scriptOnLoad] has completed/exited, but, as no result has been returned by the script, VoiceGuide takes the fail/false path.

 

To better track how the script progresses we would recommend adding more tracing comments in the script.

 

Please see: http://www.voiceguide.com/vghelp/source/html/com_admin_tracelogadd.htm

 

 

 

081211.792 6 3 2 Process.HasExited is true (System.Diagnostics.Process (wscript))

081211.792 6 3 2 task completed. vgm=59, iRunWait=2, iRunWait_ExeResult_NextVgm=0=[]

081211.792 6 3 2 ExeResult_NextVgm has not been set. check for Result file.

081211.792 6 3 2 no result file returned from program (VGRUNRESULT_3.TXT).

081211.792 6 3 2 FindNextVgmTitleInPathList: next module title is=[Fatal Error]

081211.792 6 3 2 q tel add cmd_PlayStop [0,0,0,0,0][||||]

081211.792 7 3 2 q tel run cmd_PlayStop 2|00:00:00.7656250

081211.792 6 3 2 play PlaySoundStop ok

081211.792 6 3 2 task completed LsRunWaitChooseNext iNextVgm=56

081211.792 6 3 2 t timer clear (force=False)

081211.792 6 3 2 RunModule start Play, [Fatal Error], iModuleIdx=56, previous: vgm=59, vgs=2:2