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[Guest daniele]

Hi there

 

I am trying to understand if it is possible to do the following:

 

 

The caller enters a 4 digit code depending on the first of these digits the choices available in a following questions change.

 

Example:

 

In step 1 caller John enters code 2956, because this starts with 2 the choices available in step 4 (what are you enquiring about?) are: A B C D E

 

Another caller Mary enters code 3576, because this starts with 3 the choices available in step 4 (what are you enquiring about?) are now: F G H I

 

 

Can this be done? How?

 

Many thanks for your help.

 

Regards,

Daniele

[SupportTeam]

Yes, of course this is possible.

 

You can use an Evaluate Expression module to return just the first character of the entered number and the go down different path depending on what the first digit was...

 

Say the title of the module in which the caller entered the 4 digit number was:

 

Get4Digits

 

in an Evaluate Expression module specify:

 

left($RV[Get4Digits], 1)

 

and then in that Evaluate Expression module specify the paths like this:

 

on {2} goto [selection 2]

on {3} goto [selection 3]

 

etc etc...