VoiceGuide IVR Software Main Page
Jump to content

Disconnect Stages

Recommended Posts

I'm attempting to have a disconnect event at two different stages directing to different modules. The "script to run when the call is finished" is currently overriding the {DISCONNECT_TAPI1} event.

 

Is this possible, or is there another workaround?

 

Thanks.

Share this post


Link to post

Can you describe in more detail what you are trying to accomplish, and maybe provide your current scripts(s) that will let us better see what you need to do.

We can then advise how to implement it.

Share this post


Link to post

Sorry about the vague description. I'm attempting to make call status updates depending on the user's actions. The problem is that within the VGS, another module is listening for a disconnect event, but does not execute since the "script to run when the call is finished" is already listening for a disconnect event.

 

After thinking a bit about having 2 disconnect events, Voice guide will perhaps not recognize that, so another workaround is needed.

 

Thanks.

Share this post


Link to post

If you can post your scripts and indicate what you are trying to achieve then we can suggest best way of writing the scripts to achieve your goals.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×