VoiceGuide IVR Software Main Page
Jump to content

Can Vg Recognize The Speech?

Recommended Posts

Hi, all.

 

I was wondering if voiceguide can recognise human voice. The idea to recognise the voice into the text, and then follow the command according to the voice command.

 

this is the example scenario:

 

System prompts: "Which country?"

if VG hears USA, then goes to #1 script

if VG hears China, then goes to #2 script

if VG hears Russia, then goes to #3 script...etc

 

Please post your suggestions. What is currently known software for dialogic that does such function?

 

Thanks in advance

Serge

Share this post


Link to post

VoiceGuide currently does not support Speech Recognition, but it will be added in eventually (6+ months).

If you want to do Speech Recognition right now speak with Nuance or Speechworks...

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×