Send Email Module

[taquiuddin]

Send Email MODULE.

When i am trying to send a email using SEND EMAIL MODULE of Voiceguide, through SMTP.

after executing the send email module in script i am setting both the path on success and on failure.

it chooses the success path but i have'nt receive email in the destinatino email id.

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i have followed the steps which are mention in voiceGuide documentation, and even set that sendMethod 1 property also..

here i am attaching my .vgs and trace file.

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trace file error

play start ok, playId=941721

101503.219 7 7 4 qTel run cmd_PlayStart

101504.947 4 email send error. <to>taquiuddin@motabei.com</to><subject>testing mail from Voice Guide</subject><guid>08554c60-629b-494a-b273-561af83f72d3</guid> System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Must issue a STARTTLS command first. x6sm2492236bkv.12

at System.Net.Mail.SendMailAsyncResult.End(IAsyncResult result)

at System.Net.Mail.SmtpTransport.EndSendMail(IAsyncResult result)

at System.Net.Mail.SmtpClient.SendMailCallback(IAsyncResult result)

101507.535 19 7 4 ev dtmf * (268435457,42,0)

101507.535 19 7 4 qScr add evScriptEvent 42 *

Email_Demo.vgs

0529_1014_vgEngine.txt

[SupportTeam]

Try using port 465 instead of 587 that you are using now.

 

See: http://mail.google.com/support/bin/answer.py?answer=13287

 

Email sending result may not be known for a while, so IVR just goes down success path when email is placed in outgoing queue.

[taquiuddin]

Even i have tried with Port for SSL: 465,

i get the confirmation that mai has been send but i havent recieved email in my mail box.

[taquiuddin]

and here is the error, in the log file.

 

 

Dialogic 134,TDX_CST, crn=10000001, 0,0,0,DE_RINGS,ET_RON,

115958.191 19 7 4 qScr add evScriptEvent 134 TDX_CST

115958.191 6 7 4 ERROR v7.2.4050.41622 (2011-02-02 23:07:25.26) dCallData does not have entry for crn=10000001, aborting call answer. _OFFERED event must not have arrived.

115958.191 6 qScr max items=3

115958.191 6 7 4 qScr run evCallState sCode=[DE_RINGS] iActionID=0, crn=10000001[2|0|8|0|0][|||||]

[SupportTeam]

this error quoted:

115958.191 6 7 4 ERROR v7.2.4050.41622 (2011-02-02 23:07:25.26) dCallData does not have entry for crn=10000001, aborting call answer. _OFFERED event must not have arrived.

is not an email send related error.

 

If you want to find out more about his error please start a new topic an post whole vgEngine trace from which this error came from.