Isdn Pri

[invoso.com]

I starting with D/600 jct and VG7 on PRI ISDN

 

I need to use busy/noanswer option by call transfer.

 

What I need to configure to achieve diversification of reactions on different status on target station (phone number)?

 

I added in paths:

 

on {success} goto [Turn Off Silence Detection_122]

on {busy} goto [busy]

on {noanswer} goto [noanswer]

 

but when target station is busy call is terminated.

 

When target station don't answered call transfer is not terminated and no other action is possible.

Where can I to set up "no answer" time for other action in my script?

[SupportTeam]

but when target station is busy call is terminated.

Could you please post a copy of VoiceGuide's trace logs which captures the call, this will allow us to see what happened.

 

Debug Trace Log files are created in VG's \log\ subdirectory.

 

Please post the vgEngine and kitTel traces and the VoiceGuide script used.

 

When posting traces/scripts please .ZIP them up and post them as attachments.

 

 

Where can I to set up "no answer" time for other action in my script?

Use a timeout path. eg:

 

on {timeout 20} goto [noanswer]

[SupportTeam]

Also, use a fail path to capture all other situations that result in no connection to 2nd party. ie:

 

on {fail} goto [noanswer]

[invoso.com]

So should I to use TIMEOUT as NOANSWER?

In VOICEGIUDE HELP I found that is possible to use NOANSWER, BUSY, FAX, NODIALTONE, NORINGBACK paths for DIALOGIC CARDS.

SISTI LOGS.zip

[SupportTeam]

Trace show that Monitored Dial and Connect is performed, and the 'Connect immediately' call progress option is selected.

 

110738.692 6 2 1 state [Transfer Call 55_77] Monitored Dial and Connect to 566453826

110738.708 6 2 1 outbound leg is dti device. 'Connect immediately' call progress option selected

 

the 2nd leg of call is not answered.

110740.473 17 7 3 ev CallState GCEV_DISCONNECTED, crn=280001f, iEvent=2 ,16384,0,64,,,]. vgEngine v7.2.3994.39528 (2010-12-08 21:57:37.35)

110740.473 6 2 1 path {OTHER_LEG_Disconnected} not found

110740.473 6 2 1 hanging up 1st leg of call (other leg cause)

 

to handle this case please use the path:

 

on {OTHER_LEG_Disconnected} goto [some other module]