Configuring Voice Guide

[DashFFWD]

Hi Support Team

 

We are currently using vg 5 for our analog lines and vg 6 for our digital line. All these use MS Access as thier defualt Dial Queue. My question is were do i find the installation guidelines for vg 6 and vg 7 that will show me how to configure Voice guide to use MySQL, MS SQL Sever DBase,etc or another database as voice guide's defualt database for queueing calls?

 

I appreciate the help.

 

Regards

[SupportTeam]

Please see: http://www.voiceguide.com/vghelp/source/html/dial_vgdb_external_config.htm

 

If you have a larger system then would recommend using v7 and ISDN trunks. MySQL and MS SQL Sever are the most popular choices for DB.

[DashFFWD]

Hi Support Team

 

Thanx for the link, but how do i do the same thing for vg 6

[SupportTeam]

We do not support external outdial database sources for v6.