Voicemail Password On Hotel System

[mikeraut]

I am currently installing a voicemail system in an hotel environment. I need the password to be removed so that voicemail retrieval can be done without a guest having to enter a password to listen to their messages. Could support please indicate how I may achieve this? Thanks.

[SupportTeam]

The voicemail scripts in VoiceGuide's /system/vm/ subdirectory need to be edited and the module that asks for password (and subsequently verifies the entered PIN number) removed.

 

Suggest you make a backup of the voicemail scripts before editing them.

[mikeraut]

I would like to use the variable $RV[inband_Calling] to automatically login to the correct mailbox.

If $RV[inband_Calling] is [100] then mailbox 100 must login and VmMmMsgCountCalls must then

continue and let the user know how many calls they have.

The question is how/where do I modify the VBS scripting to bypass the manual (VmLoginAskVmb)

and using the variable result, $RV[inband_Calling], continue with the script.

[SupportTeam]

Have a look at the attached modified vmLogin.vgs

 

 

The changes are:

 

1.

 

In module [VmLoginStart] this VBScript line:

 

 

sNewRv = sNewRv & "[VmbId]{}[VmbLoginIntro]{none}"

 

was changed to:

 

sNewRv = sNewRv & "[VmbId]{$RV[inband_Calling]}[VmbLoginIntro]{none}"

 

 

2.

 

The path leaving module [VmLoginStart] is now:

 

on {Success} goto [VmMmMsgCountsCalc]

 

 

so the modules VmLoginAskVmb, VmLoginAskPin and VmLoginCheckPin are just bypassed.

 

Try just using the attached script and see if this works as you need it to work.

[SupportTeam]

Here is the script to try:

vmLogin.vgs

[mikeraut]

Thank you! It works exactly as a hotel system should.