VoiceGuide IVR Software Main Page
Jump to content

Play Module

Recommended Posts

Hello,

please note,in below log report, the play module playing (none) but VG play the "Minutes.wav" file. there is no path in this module to this sound file.

how can I prevent this?

 

 

state [Wait2sec] Playing

150901.31 2 state [Wait2sec] Playing (none)

150901.31 2 event EV_PLAY_FINISHED, iCode=8001 state=1100

150901.31 2 LsPlayMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED

150901.31 2 path {EV_PLAY_FINISHED} not found

150901.53 2 cl Play_Start C:\Program Files\ivg\Scripts\PBPScript\MCAC\voice files\1\TalkTime.wav,40.wav,6.wav,C:\Program Files\ivg\Scripts\PBPScript\MCAC\voice files\MainManu\Minutes.wav

150901.56 2 play start ok, lPlayId=749093

150905.38 2 tw PlayEnd 2 749093

150905.38 2 event EV_PLAY_FINISHED, iCode=8001 state=1101

150905.38 2 LsPlayMsgFinished EV_PLAY_FINISHED,EV_PLAY_FINISHED

150905.38 2 path {EV_PLAY_FINISHED} not found

150905.38 2 tw DialogicEvent 129,TDX_PLAY,749093,0,0,,,

150905.38 2 event TDX_PLAY, iCode=129 state=1101

150905.38 2 LsPlayMsgFinished EV_UNKNOWN_129,TDX_PLAY

150905.38 2 path {TDX_PLAY} not found

151012.47 2 tw DialogicEvent 134,TDX_CST,193,0,0,DE_TONEON,DISCONNECT_Tone1,

151012.48 2 event DISCONNECT_Tone1, iCode=134 state=1101

151012.48 2 LsPlayMsgFinished EV_UNKNOWN_134,DISCONNECT_Tone1

151012.48 2 path {DISCONNECT_Tone1} not found

151012.48 2 HangupCall start (Default Handler 20: DISCONNECT_Tone1)

151012.48 2 state Hanging up call... [Default Handler 20: DISCONNECT_Tone1]

Share this post


Link to post

Looks like some script or external program is calling the Play_Start COM/WCF function.

 

You would need to look at your scripts or external programs form which you call the Play_Start COM/WCF function.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×