Run Vbs Module Not Completing

[elicht]

VoiceGuide creates the vbs file the temp directory but unless I manually click on the file VoiceGuide does not proceed to the next step. I attached the vgs file and two trace files. The first trace is in a case where I manually ran the vbscript which caused voice guide to go down the success path and anounce the balance on the PIN. The second trace is of a call where the vbscript was not manually run. The call timed out after 10 seconds.

0818_1623_vgEngine.txt

0819_1042_vgEngine.txt

test1.vgs

[SupportTeam]

Do you have any anti-virus software installed on this system? Some anti-virus software prevent automatic running of VBScripts on system.

 

Also recommned you use Admin_TraceLogAdd COM commands to trace VBScript execution progress. See: http://www.voiceguide.com/vghelp/source/ht...tracelogadd.htm

Admin_TraceLogAdd will add log entries to the vgEngine trace log.

This will let you see to which points of the VBScript the VBScript is progressing, and in what time.