SupportTeam Report post Posted 09/25/2003 01:33 AM Example script where caller can either enter a 4 digit code to hear more information about a particular topic, or just press 9 to leave a voicemail message, or press 0 to be transferred out of the system to a live person. In this script all 4 digit codes must start with a 6 - this allows the system to determine that the caller wants to enter a 4 digit code and the script will then wait for the next 3 digits. If the 4 digit codes need to start with a different digit then just the path in the first module needs to be changed from "on {6} goto [Get3Digits]" to whatever else is needed: eg: if 4 digit codes need to start with a "3" then that path should be changed to: on {3} goto [Get3Digits] The first number entered in module "Welcome" and the next 3 digits entered in the module "Get3Digits" will then be combined to form 4 digits, and the filename ABCD.WAV - where "ABCD" are the 4 digits will be played. That file needs to be in the same directory as the script - if it is somewhere else then a full path to where the files are located should be specified). InfoLine.vgs Share this post Link to post
