Enabling Caller Id On D/120jct-ls

[lesccseh]

hi. i am not picking up caller id with a d/120jct-ls. i have set config.xml to answer after 2 rings.

 

is there something else i need to set?

 

logs, script, configs are attached. look at the last call in the log.

 

thanks,

 

les

4325184callerid_090615.ZIP

[SupportTeam]

I understand that you are using this card attached to a PBX, yes?

 

Most PBXs do not send CallerID data between first and second ring like the Telcos do (you can confirm with your PBX supplier as to whether our PBX does or not).

 

Most PBXs can however send CallerID and other data using Inband Signaling. See: http://www.voiceguide.com/vghelp/source/ht...ndsignaling.htm

[lesccseh]

well, this *will* be used with a pbx but this was testing with a regular residential voice line where caller id is definitely supplied.

[SupportTeam]

Perhaps the old (1999 make) D/120JCT card that you are using is unable to detect the CallerID sent by the Telco.

 

You would need to establish what CallerID formats your card supports and then see if it includes the format in which your Telco sends the CallerID.