Does Voiceguide V5 Support Mrcpv2 ?

[SupportTeam]

Fabián wrote:

 

We bought an license for VG 5.2.5049 almost 2 years ago.

 

Now we need speech recognition in our system. We want to know if VG 5.2.5049 supports MRCPv2 (LumenVox) and how we should buy this license for one line.

 

If it’s no possible what it’s the alternative for our Eicon DIVA CAPI DS2-4BRI?

[SupportTeam]

Only VoiceGuide v7 supports MRCPv2. At this stage VoiceGuide v7 does not work with Eicon DIVA cards.

 

You would need to get a Dialogic card. Entry level card for speech recognition is the Dialogic D/41JCT - it is an analog card.