Guest davinchycode Report post Posted 12/19/2008 09:56 PM hi, please i am having a problem with my IVR. the IVR is working perfectly well but the only problem is that the volume is quite low. I use dialogice card D41H running on windows xp sp2. I have installed all releases from dialogic. I dont know if this problem is from my sound card .Please can anyone tell me what the problem is. Another thing is that I will like to have a script to retrive my caller ID please any help will also be appreciated. thank you all. Share this post Link to post
SupportTeam Report post Posted 12/19/2008 10:15 PM Which version of VoiceGuide are you using? Which version of Dialogic drivers are you using? Does the demo "Credit Card Payment" script sound OK? Share this post Link to post
Guest davinchycode Report post Posted 12/19/2008 11:36 PM i am using version 6 of voiceguide and dialogic system release 5.1.1 FP1. The demo credit card payment script sound very okay but just that volume is very low. Thank you Share this post Link to post
SupportTeam Report post Posted 12/20/2008 04:22 AM The problem could lie either with the card or with the telephone line itself. Does that phone line sound OK when used with a normal analog phone handset? Share this post Link to post
