Playing Dtmfs After Transferred Call Is Answered.

[SupportTeam]

Leonardo asks:

 

 

How can I set, with the Transfer Module ( or another module ), to pass DTMF digits from a previous Get step, only after the other side answer the call. And without using “,” for adjust the time on the transfer module or Play module.

 

 

 

1.- The Get step take the digits.

 

2.- Then the “Hookflash Transfer Monitored” step or maybe the “Hookflash Transfer Announced” step, transfer the call

 

3.- Then other side answer the call, and just after that, the DTMF digits are played.

 

4.. If the extension no answer or busy, the call is back, and the VG hang up or play a message.

 

It is possible make this on Voiceguide software. ?

 

The installed VG software works with a Dialogic 4PCIU Card.

 

 

[SupportTeam]

On analog lines it is only possible to detect call answer when the person or machine answering the call says/plays something. I suspect that in this case a system that answers the transferred call would not actually play anything(?). If the system answering the transferred call can play something then can you make it play a DTMF tone?