VoiceGuide IVR Software Main Page
Jump to content

Voiceguide And Cisco Callmanager Integration

Recommended Posts

Hi

I'm trying to configure Voiceguide 7 to work with Cisco CallManager 4.1.

I followed the setup instruction (HMP driver installation and then Voiceguide set-up).

The call from the Callmanager sounds always busy.

These are my logs, can you help me?

I'm using VoiceGuide Evaluation and HPM Drivers Evaluation (4 lines).

I need to buy Voiceguide as soon as possible I solve my problem.

 

I'm in a hurry.

Thanks in advance.

1211_1206_vgEngine.zip

Share this post


Link to post

Traces show that VoiceGuide was not installed in VoIP mode.

 

Please uninstall VoiceGuide and run the install again. During install make sure to select the "HMP / VoIP" option.

 

If after re-install you are still having problems please post the traces as before.

 

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×