Guest Scott Thibodeau Report post Posted 08/04/2003 07:23 PM I am using a record module and have a path to an email module - The problem is that when the user records a msessage it detects silence, which is great as it prevents continued recording. But in the log it shows that it is detection the silence and just hangs up and does not proceed to the email module. WHen i put a timeout of zero it works great, but i can not record anything. Is there a commend that i can put in the path for the Record Module so when it detects silence it proceeds to the ned moduel (EMail). Please help - Thank you! 82765 5 tapie linedevstate 2048 0 0 82765 5 tapie callstate OFFERING 66373 0 4 82781 5 Lev_CallerID [13103086400,] 82796 5 tapie callinfo CALLEDID 82796 5 tapie callinfo ORIGIN 82796 5 tapie ring 0 88765 5 tapie ring 2 88765 5 Answer the call 88765 5 lineAnswer(66373) => 66390 89296 5 tapie callstate CONNECTED 66373,1,0 89296 5 WorkingModeTAPI= 89296 5 WorkingModeScript= 89343 5 Inband detection not enabled 89343 5 tapi Reply 66390 0 89343 5 [Play 1] Playing 89343 5 [Play 1] Playing (Greeting.wav) 89359 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Greeting.wav] 89359 5 RunModule PLAY end 93250 5 tapie monitordigits 49 2 93250 5 LsPlayMsg [1] 93296 5 PlaySoundStop ok 93296 5 [Play 5] Playing 93296 5 [Play 5] Playing (Scott Greeting.wav) 93312 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Scott Greeting.wav] 93312 5 RunModule PLAY end 00500 5 tapie monitordigits 49 2 00500 5 LsPlayMsg [1] 00546 5 PlaySoundStop ok 00546 5 [Record 8] Recording 00562 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voicedlgc\beep1.wav] 00765 5 wb(70054600) 00812 5 Play End line[5] (id=700546) 00812 5 LsRecPlayBeep EV_PLAY_FINISHED 00828 5 RecSoundStart file[C:\Program Files\VoiceGuide\Scripts\ScottMesssage.wav] ok 00828 5 RecFile[C:\Program Files\VoiceGuide\Scripts\ScottMesssage.wav] 11046 5 tapie monitortone 1 11359 5 LsRecRecording EV_SILENCE_DETECTED 11359 5 Silence Detected while recording 11421 5 HangupCall called from [lsrec5] 11421 5 Hanging up call... 11421 5 PlaySoundStop ok 11421 5 fnHangupCall end 11468 5 tapie linedevstate 2048 0 0 11468 5 tapie callstate IDLE 66373 0 0 11468 5 WorkingMode@Idle= 11468 5 set EV_TIMEOUT_TIMETOREINITLINE 2 11468 5 tapi Reply 66339 0 12515 5 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 12515 5 ReinitTelephony due to IDLE start 12515 5 tapic lineDeallocateCall(MainCall:66373) 0 12656 5 lineOpen(5) => 0 12656 5 Waiting for a call... 12656 5 lineOpen(5)LineHandle=66356 Share this post Link to post
SupportTeam Report post Posted 08/04/2003 11:41 PM From VG Help file's section on "Record Module": Silence Detection The recording will stop if silence is detected. Minimum silence length and volume parameters can be set by editing the VG.INI configuration file. The following type of path can be used to tell VoiceGuide which module to go to next if a silence is detected; On {silence} Goto [module name goes here] Share this post Link to post
