Which Tapi Devices To Select?

[SupportTeam]

Sampath wrote:

 

I am a new user, trying to learn voice guide software.

I have a 4 port d4pci card. When i am using the voice guid wizard, the wizard is asking to select the Tapi line devices to be used. What is the role played by each of the devices and which one is needed to be selected. Any help will be greatly appreciated.

 

Thanks

 

Sampath

[SupportTeam]

Please install the Dialogic card as per instructions in the VoiceGuide Help file and then just select it's 4 line as the lines to be controlled by VoiceGuide.

 

Other TAPI devices do not affect the operation of VoiceGuide - although they are TAPI devices VoiceGuide cannot use them to answer calls and play/record sound files