Distinguishing Computer And Human Calls

[Zoltan]

The callers will use a database on my PC (account number, PIN etc).

For security reason I want only people to be able to use my system - not computers.

One way I can distinguish a call from a PC or a person is that a VB scripts generate a random number, says it and the caller must enter this random number to be able to continue.

This method is not foolproof and inconvinient.

 

Do you know a better method?

[SupportTeam]

That is probably the best approach. Not a question that comes up that often actaully so there isn't really a standard way of preventing automated use.