VoiceGuide IVR Software Main Page
Jump to content

Which Dialogic Board To Use?

Recommended Posts

I'm currently testing VG with a single external modem, but I'm going to deploy it in a Dell server running W2K3 server using 4 ports.

 

I assume I can use the D/41JCT-LS? It looks like the other 4 port boards like D/4PCIUF are no longer supported. Is there anything better to use?

 

Additionally, would the D/42JCTU work on an IP Office? And is it supported by VG, and if so, better than analog?

Share this post


Link to post
I assume I can use the D/41JCT-LS?

Yes.

It looks like the other 4 port boards like D/4PCIUF are no longer supported.

D/4PCIUF is supported and is a current board. Some comments on Intel website say "use D/4PCIUF or D/4PCIU4S instead of D/4PCIU" but there are no comments that we've seen that would advise that D/4PCIUF will be phased out...

 

All of the D/4PCI series boards will work fine with VoiceGuide.

 

Is there anything better to use?

D/41JCT-LS is the top of the range card for 4 port analog.

Additionally, would the D/42JCTU work on an IP Office?

Don’t know. You'd be better off checking with Avaya and Intel distributors.

And is it supported by VG

D/42JCT is supportd by VG.

and if so, better than analog?

D/42JCT is an analog card. The PBX integration is done 'inband' over the analog line - pretty much the same way as CallerID is sent over analog lines...

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×